This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12279728 This position serves as an End User Computing Analyst performing complex professional and advisory functions in End User Computing (EUC) for assigned agencies.
In this role you will coordinate and conduct complex software distribution application development for Microsoft networks at onsite user provided facilities using automated software deployment tools such as System Center Configurations Manager (SCCM) or Microsoft Windows/Microsoft installer scripts (MSI), Lite-Touch, and computer programming and/or scripting.
In addition, you will serve as a project coordinator for full-range major/complex projects, very large end user hardware/software/application deployments and installations across multiple agencies and locations.
Essential Functions Under administrative direction, serves as an End User Computing Analyst for the Department of Innovation & Technology (DoIT) performing complex professional and advisory functions in End User Computing (EUC) for assigned agencies.
Performs configuration, testing, implementation, documentation, and maintenance of desktop/laptop Microsoft Operating Systems and Mac Operating Systems, Microsoft Office client software products, and various software and supported applications.
Provides end user support for all desktop related issues by resolving user questions/problems including Microsoft Word, Microsoft Excel, Microsoft Visio, Anti-virus software, Microsoft Outlook and any other supported products and adapts complex processing to different system/program requirements.
Serves as a project coordinator for full-range major/complex projects, very large end user hardware/software/application deployments and installations across multiple agencies and locations.
Analyzes and evaluates new technology to anticipate the probable impact on future plans and current information systems.
Keeps abreast of new developments in the information technology field by continuing education through meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.