About Draft Note Design:
At Draft Note Design, we are more than just an architecture firm; we are visionaries, artists, and dream-weavers.
With a passion for creating spaces that transcend the ordinary, we believe that every structure should tell a unique story.
Our team of innovative architects and designers collaborates tirelessly to transform your dreams into breathtaking realities.
Job Description:
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team.
This position is perfect for individuals who are passionate about providing exceptional customer service and are looking to start their career in a supportive and fast-paced environment.
As an Entry Level Customer Service Assistant, you will be the first point of contact for our valued customers, assisting them with their inquiries, resolving issues, and ensuring a positive experience with our company.
Pay:
$21.00 - $25.00 per hour
Job:
Full time
Responsibilities: Greet and assist customers in a friendly and professional manner Respond to customer inquiries via phone, email, and chat Resolve customer complaints by identifying the problem and proposing appropriate solutions Maintain accurate customer records and documentation Provide information about products and services Process orders, refunds, and exchanges in a timely manner Collaborate with team members to achieve departmental goals and enhance customer satisfaction Qualifications: High school diploma or equivalent Excellent verbal and written communication skills Strong problem-solving abilities Ability to work both independently and as part of a team Familiarity with customer service software and tools Basic computer skills and proficiency in Microsoft Office Willingness to learn and adapt to new challenges Benefits: Comprehensive health, dental, and vision insurance.
Paid time off and holidays.
401(k) retirement plan with company match.
Opportunities for professional development and career growth.
Supportive and collaborative work environment.