EVP- Chief Operating Officer
EVP- Chief Operating Officer Apply locations Weymouth, MA time type Full time posted on Posted Yesterday time left to apply End Date: June 17, 2025 (30+ days left to apply) job requisition id R-18463
If you are an existing employee of South Shore Health then please apply through the internal career site. Requisition Number: R-18463
Facility: LOC0001 - 55 Fogg Road, Weymouth, MA 02190
Department Name: SHS Executive Administration
Status: Full time
Budgeted Hours: 40
Shift: Day (United States of America)
This is an amazing opportunity for a senior healthcare executive to serve as a member of a senior leadership team that is high performing and quality focused within a system that has a reputation for exceptional care throughout the communities we serve.
Reporting to the President/CEO, the Executive Vice President/Chief Operating Officer (COO) will be a trusted and respected leader with widespread responsibility across the health system. The COO has overall operational responsibility for all clinical and support services provided by South Shore Health including: South Shore Hospital, 2 Pond Park Surgical Center, South Shore Medical Center, Health Express Urgent Care, South Shore VNA, and Emergency Medical Services. The COO will ensure that the organization meets its short and long-term operational and performance goals.
The COO is responsible for providing health system leadership, strategic guidance, and operational direction and oversight for all clinical services and programs as well as the associated support services such as ancillaries, facilities, security, etc. Serves as the system thought leader and overall voice in achieving operational excellence. In partnership with senior team members, the COO develops, implements, and manages operating and capital budgets for assigned services. Collaborates with a dynamic group of leaders and practitioners to formulate strategies and/or initiatives to advance clinical quality and operational excellence. Keeps the Board of Directors and Senior Leadership team informed about the operations of SSH. Applies current knowledge and understanding of regulations, industry trends, current best practices, new developments, and applicable laws regarding assigned departments for operational and financial effectiveness. Advocates for the desired culture in high-level planning and decision making. Actively participates as a critical voice in the strategic planning of the health system. Develops and executes the operational plan to achieve established goals and measures for clinical excellence, financial performance, and highly engaged practitioners and caregivers. Partners with the SVP/Chief Quality and Safety Officer (CQSO) to advance South Shore Health's High Reliability Organization (HRO) journey. Works closely with the SVP/Chief Financial Officer to assure that financial and operational performance and objectives are met. Works with the SVP/Chief Digital and Information Officer to leverage technology to improve clinical outcomes. In conjunction with the VP/Chief Medical Officer (CMO), assesses the goals of our clinical services and capabilities. Supports the VP/Chief Nursing Officer (CNO) in our pursuit of an evidence-based best-practices environment. Partners with the population health management team, aligning operational strategies with value-based care objectives. Collaborates with behavioral health leaders and community partners. Works in partnership with SVP/Chief Human Resource Officer (CHRO) to develop a culture of trust and excellence. Leads collaborative and effective regularly scheduled operational meetings. Identifies and implements operational initiatives that result in improved patient flow. Advances processes and methods that focus on improving both colleague engagement and patient experience. Education & Experience Master's degree in business, healthcare administration or similar discipline is required. Previous operational and administrative experience in hospital and/or healthcare delivery system required. 12+ years of experience, with at least 8 years in an executive leadership role. Leadership Competencies A successful influencer and trusted partner who can interact effectively with diverse groups of stakeholders. Excellent communication, interpersonal, and leadership skills. Expertise in building multidisciplinary teams. Results oriented and patient centered. Leverages data analytics and emerging technologies to inform decision-making processes. High tolerance for a complex, ambiguous, and ever changing external environment. Cultivates an environment that promotes the mission, vision, values, and culture of South Shore Health. A change agent who has high expectations of direct reports and other colleagues. Critical thinker, decision maker, and problem solver. Exceptional customer service and patient and colleague experience advocate. A strategic big picture thinker with the ability to operationalize and implement actionable goals. Strong organizational skills with the ability to delegate effectively. Exhibits calm leadership during crises or emergencies. Takes accountability and responsibility for their own actions with integrity. A team player who can build collaborative relationships across the organization. Commitment to diversity, equity, and inclusion. Serves as coach and mentor. Full Time, Exempt
About Us South Shore Health is a not-for-profit, charitable health system offering primary and specialty care, hospital care, home health and community care, emergency and urgent care, and preventative and wellness services.
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