Location: Atherton, CA - Live Out
Type: Full Time (40 hours/week), Non-Exempt/Hourly.
Weekend availability required
(Weekend Required) COMPENSATION: $35-$52/hour DOE
Non-Exempt/Hourly Health Insurance
Paid Vacation, Holidays, Sick days
Paid rest & meal breaks
Discretionary Bonus (generous)
Regular reviews & advancement opportunities
SUMMARY: Private family estate is looking for an experienced, exceptional service-minded high energy Executive Housekeeper that is professional, proactive, hands-on and able to manage additional housekeepers.
Willing to train junior candidates with the right 'can do' attitude.
SKILLS: ? Experience cleaning luxury homes, fine finishings, special surfaces, and how to work around high-end artwork and antiques.
? Flexibility to go the extra mile when needed to get the job done.
? Can independently make recommendations based on research and due diligence for the best products and understands the application of those products, can train other staff.
? Communicate with vendors and oversee organizational and deep cleaning projects.
? Experience with sorting, steaming, washing, ironing and folding of luxury fine linens and delicate fabrics.
? Able to respond to requests timely and follow through until completed.
? Can graciously accept feedback and apply knowledge learned.
? Physical stamina and mobility including ability to reach, kneel, squat, crouch, bend and crawl.
Ability to lift, push and pull required load (approximately 30 lbs).
? Able to track tasks using Google Sheets, Docs and Apps.
TASKS: ? Coordinate and oversee housekeeping staff & schedules.
Work closely with Estate Manager.
? Update and manage any housekeeping related fixes/small repairs using Google Sheets.
Report anything requiring immediate attention.
? Create daily, weekly, and monthly housekeeping checklists.
? Ensure all cleaning equipment & housekeeping tools are maintained in good working order and are being properly cared for.
? Update, track, and schedule maintenance for any cleaning related services or equipment.
? Manage and inspect outdoor facilities' cleanliness.
e.g., porches, patios, and pool furniture.
? Inspect linens and towels regularly making notes and reporting when items need to be replaced.
? Inspect cleanliness of residences from top to bottom, basement to the roof; inspecting all furniture, carpets, upholstery, floors, blinds, windows, curtains, etc.
and report any damage or concerns/issues to the Estate Manager.
? Clean furniture and fixtures as directed using approved products.
Organize personal items & closets.
? Assist as needed with changing and making the bedding, adhere to time schedules.
? Clean sinks, tubs, showers, and toilets.
Dust furniture, walls, machinery, and equipment.
Vacuum and sweep assigned areas.
? Maintain a professional appearance and uniform standards.
? Listen well, take notes, and respond timely to requests.
REQUIREMENTS: ? Must be Fluent in English with great communication skills, both written and verbal.
? 5 - 10+ years of related experience working in a high-level private home or hotel in a similar role.
? References required from both current and previous employers.
? Working knowledge of Mac/PC operating systems and smart home systems.
? Must pass a background check.
? Must be legally able to work in the United States.
? Annual flu shot required.
? Ability to drive is preferred; possible driving duties.
OUR CORE VALUES: ? Principals' First: Always put our principals' needs and interests first.
? Learn from mistakes: Admit mistakes upfront.
Learns and grows from mistakes.
? Conscientious: Attention to detail.
Finishes duties mindfully, effectively, and promptly.
? Dedication: Shows a deep commitment to the role and the company.
? Accountable: Takes ownership of tasks and completes thorough due diligence.
? Independent: Thinks and acts independently.
Able to be self-taught and keep improving.
? Resilience: Never complains or shies away from work.
Welcome feedback and can thrive under pressure.
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