WHAT IS BOX?
Box is the world's leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and leaders across deeply regulated industries (such as AstraZeneca, JLL, and Nationwide), to protect their data, fuel collaboration, and power critical workflows with secure, enterprise AI.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
Founded in 2005, Box is headquartered in Redwood City, CA, and we have offices across the United States, Europe, and Asia.
WHY BOX NEEDS YOU
We are hiring an Executive Talent Experience Lead to join our small and mighty team to support our global executive search efforts. This role is instrumental in providing our executive level candidates with a delightful, high touch experience when they are onsite at our Redwood City HQ and be an important partner to the other executive talent experience leads, executive talent partners and interview teams when it comes to scheduling, search logistics and virtual candidate experiences. Our team is responsible for the entire executive talent lifecycle at Box, starting with attracting the best talent all the way through successful onboarding and beyond to support Box's business goals and growth trajectory. One of Box's core values is "blowing our customers' minds" and this role will play a crucial role in "blowing our candidates' minds".
WHAT YOU'LL DO
Execute on high touch, timely and customer centric scheduling and coordination throughout the entire exec search life cycle, including managing candidate scheduling, tracking progress across various tools, coordinating virtual and in-person interview panels, and ensuring timely communication with relevant parties to ensure an efficient search management
Establish a world class, high touch candidate experience in close collaboration with the exec search team and hiring teams, including executive leadership, cross-functional teams (people operations, EAs, etc.), executive candidates, and more to ensure smooth and consistent hiring experiences
Be the point of contact for candidates and your internal team(s) to ensure that they have everything they need to be successful in their conversations / interviews
Contribute to ad-hoc executive search related projects as assigned by the team to support growth and scale, as well as further your own development, for example XLT onboarding program, talent events, team enablement, and much more
WHO YOU ARE
Required skills
Experience in customer service and / or hospitality, with a strong focus on providing exceptional guest experiences
You're organized, with great attention to detail to ensure consistent and accurate scheduling while dealing with a high volume of requests and calendars
You build strong relationships with interviewers, teammates, and other stakeholders
You have a service-oriented mindset, strong problem-solving skills, and the ability to prioritize tasks, while keeping others in the loop
You operate with integrity, discretion, thoughtfulness and respect while engaging with schedules or confidential / sensitive information
You embrace change and effectively organize and adjust work based on business priorities, to achieve high quality results
You demonstrate proactive ownership by offering innovative and constructive ideas to further our team's success and enhance our coordination workflows
You have a positive mindset, demonstrating resilience in high-pressure situations while maintaining humility and composure
You have a team-centric mindset and demonstrated ability to succeed in a collaborative environment
You love to learn and are open to new technologies (i.e. Box, Thrive, Greenhouse)
High school degree with 2+ years of related experience or an Associate's/Bachelor's degree in lieu of experience
Preferred skills
Experience balancing multiple projects and customer relationships
Experience in a people facing or scheduling / coordination role
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.
Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ??independence of people with disabilities and is committed to giving them the same ??opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here .
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here .
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.If you are a California-resident, please read our California Applicant & Candidate Privacy Noticehere .
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