.**Join a team recognized for leadership, innovation and diversity**:The GCC customer relations expert will be responsible for managing all activities specific to the administrative office, Front Office, prioritizing the provision of exceptional customer service. It will be the interface between the administrative office, Back Office, and customers. It will support all HPS business group lines and will also work in cooperation with other internal functions (eg Sales, Operations, etc.) in support of the partnership within the Global Customer Relations (GCC) department. This role is vital in the Central Working Point and is essential to the success of delivering the highest standards of customer service through the shared services model (CSS).**Key Responsilbilities**:- Provides support to the teams in the Back Office administrative office and represents the additional interface with internal clients but also with external ones when necessary- Takes professional initiative on administrative tasks and coordinates with local offices for tasks that cannot be done remotely- Works as part of the team, involved in processes, from one end to the other, and contributes to the team's results- Contributes to the successful integration of each new employee / member of the region through specific training and assistance- Accounts successfully, in a timely manner, and ensures the maintenance during the life cycle of all orders / contracts / projects in systems- Work closely with all relevant departments, including sales, procurement, supply and operations departments, to ensure process standardization, efficiency and effectiveness- Assuming an active role in implementing and maintaining HOS- Work in line with policy guidelines and global processes- Meet the objectives of the department / team and the behavioral objectives of Honeywell**MUST HAVE**:- Preferred minimum of 3 years' experience in a Customer Services environment, preferably with contract administration expertise- Fluent in English- Experience working in a multi discipline team- Operational experience and a good understanding of operational activity to inspire the One-Honeywell approach- Knows the main objectives of the commercial activity- Understands the importance of health and safety at work- Good knowledge of GSM / GPM operational procedures**WE VALUE**:- Ability to focus on providing quality customer service while working under pressure- Ability to interact with various clients in different countries- Self-motivated with excellent effective communication skills at all levels- Practical approach- Demonstrate the ability to understand and prioritize customer requirements- Ability to create interpersonal relationships- Ability to analyze, solve and decide according to the situation presented- Easily adapt to change and have a proactive attitude- Knowledge of a second language is an advantage**Additional Information**:- ** JOB ID**:Req433257- ** Category**:Customer Experience- ** Location**:Av