About NCRVOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries.
NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.
For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments.
Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions.
We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.
Our customers are at the center of everything we do.
Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth.
Our solutions empower our customers to succeed in today's competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries.
NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.
This individual will be: Able to advise and mentor UX researchers to design effective research plans and research study approaches, as well as communicate findings with stakeholders that drive the impact of the work.
Able to drive impact through a range of research approaches and tools, including internal and external literature review, qualitative methods (observation, contextual inquiry, interview), usability, experimentation, & survey research.
Able to work develop and refine methodologies and best practices that can be utilized to broaden research accessibility to designers and other internal team members.
Able to work effectively with cross-functional partners (e.g., UX design, hardware & software engineering, PM) to ensure our research accounts for their needs and creates a complete picture of the user experience.
The ideal candidate has: Strong organizational and communication skills Strong sense of intellectual curiosity balanced with humility, drive and teamwork Comfort using a variety of technologies to research data points to discover actionable conclusions Experience with a broad range of research methodologies (usability studies, interviews, site visits, surveys, customer segmentation, card sorting, unmoderated studies, etc.).
Ability to develop best practices and templates to ensure findings are clearly presented and effectively influence product design and direction.
Passion for learning new technologies and understanding the needs of diverse users.
The ability to communicate, track, and drive research insights with stakeholders to ensure positive impact on products in a fast-moving agile environment.
Ability to leverage personal influence and connections to move projects forward An ability to break large projects into smaller pieces to meet deadlines and ability to convert ideas into testable hypotheses and/or next steps The ideal Candidate is: Is a self-starter, communicative, a data evangelist, pays keen attention to details and plays well with others.
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity.
All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.
NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.
We believe in understanding and respecting differences among all people.
Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list.
Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility.
NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
"When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain."