Job details
Expired Pharmaceutical Returns Analyst Contract - 6+ months Salary: $30-$40/hr.
on contract based on experience Location: Bridgewater, NJ - hybrid schedule 3/2 Hours: Typically 8-5, but flexible Monday - Friday Responsibilities Process Return Credits: Receive EDI data and determine whether to process or deny credit based on variable criteria.
Utilize return data from both the company and third-party systems.
Deduction Tracking/Control: Monitor and minimize return deductions.
Meet deduction level and processing objectives.
Proactively address systems issues which impact the timely processing of returns.
Upload Short Pay Forms (SPF) to McKesson portal for repayment and/or provide to Deductions/Chargeback Analyst upon request.
Evaluate and analyze data to ensure that Pricing applied is correct and returns are being processed based on the company's policy.
Work alongside Deductions/Chargebacks to help resolve discrepancies with credits issued for returns.
Provide management with periodic reporting and analysis of return SPF activity.
Detect and research disputes and/or discrepancies with credits issued.
Answer customer inquiries regarding return credits.
Identify and resolve claims.
Monitor returns deductions monthly, via the AR aging.
Collaborate internally to proactively address customer-facing issues and disputes.
Interact cross-functionally with Inmar, Accounts Receivable, Contracts & Pricing. Required Education / Skills / Abilities Degree in Accounting or other Business Discipline preferred.
Basic Accounting knowledge.
Several years' experience in an industry whose customer base included major retail or chain stores, and/or wholesale pharmaceutical distributors.
Prior Pharmaceutical customer service and Accounts Receivable experience a plus.
Strong reconciliation, collections, deductions, and negotiation skills.
Strong Excel (intermediary level or above).
Strong analysis/reporting skills.
Able to work in a fast-paced environment and meet deadlines.
Excellent interpersonal and communication skills.
Strong multi-tasking skills.
Familiar with SOX guidelines and procedures.
Able to work independently with accuracy and speed, with minimal supervision
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