Family Advocate I South Bay

Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans' services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $20.52 - $21.61 PER HOUR
HEAD START/EARLY HEAD START Through our Head Start and Early Head Start programs, we work with children (ages 0 – 5) and their families to provide the skills, confidence and stable home life necessary for a smooth transition into kindergarten and beyond. Children also receive a broad array of health services including screenings and referrals, maintenance of immunization schedules, nutrition assessments and follow-ups, mental health assessments as part of initial screenings, and determination if any mental or physical delays are present. Children receive health and dental services and have access to ongoing and acute and routine health and dental care. Enrolled children receive healthy meals, along with an assessment of their nutritional needs and the necessary follow-ups. Nutrition education is available for parents and incorporated into daily classroom activities for the children.
JOB SUMMARY AND PURPOSE The Family Advocate I recruits and enrolls children into the Head Start Program, and assesses each family's strengths, concerns, and priorities in order to provide services that improve a family's future prospects in supporting their child through school. Using a case management methodology, the Family Advocate I will manage a small caseload of families (approx. 30-34) and assist them in all program areas, and engage families in activities that support them and their child's development in becoming school ready.
DUTIES AND RESPONSIBILITIES Establish and maintain outreach and recruitment to ensure the assigned Head Start site is fully enrolled with eligible children, and monitor attendance to ensure children are actively involved in the program.Interview Parent(s) to compile mandated information and documentation for enrollment and services.Establish each child's file; collect, maintain, update and disseminate, as needed, information and documentation pertaining to the file, observing confidentiality at all times.Establish contact with community resources that can enhance program services.Manage a caseload of families and assist them in getting their needs met, establish ongoing goals that engage them in their child's learning and future growth.Accurately prepare and submit required reports and administrative forms on time.Is responsible for taking an active role in implementation and maintenance of program governance at the site level.Assists families to identify and meet milestones of attainable goals. Works with the family to develop a Family Partnership Agreement.Initiate, maintain, and follow up with the referral process in conjunction with the family, teachers, Family Service Specialists and service support personnel.Attend Individual Education Plan (IEP) meetings and actively participate in the IEP process.Prepares and submits required reports and administrative forms.Provide children with a learning environment of varied activities that support each child's age-appropriate development and prepares them to be school ready.Steps into the role of teacher aide when teaching staff are not available.Provide continuous supervision for children as per licensing regulation.Work with the Head Start team at the site to ensure that the safety and security of the children is the first priority.Facilitate and ensure parent involvement activities and trainings. Promote parent advocacy.Make a minimum of one home visit or more, as needed, within established timeline.Actively participate in the classroom environment with the parent volunteers.Establish and maintain direct communication channels with the family, program, program staff, Family Service Specialist, Administration and community members.Attend meetings and trainings, and continue on an educational path to meet the needs of the position and achieve professional growth.REQUIREMENTS: Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verificationsProof at the time of hireTB clearance within 6 months priorAnnual Influenza vaccination (between Aug 1 – Dec 1)Pertussis (whooping cough) and measles immunizationHealth screening at the time of employmentRequires ability to interact with children in a busy environment including, but not limited to:Able to lift up to 50 lbs.Frequently kneel and squatAbility to move quicklyEDUCATION: High School Diploma / G.E.D. and an OHS Family Services Credential, or an Associate of Arts Degree in Social Services, Child Development, Counseling or related field.Valid California Driver License or have means to other easily accessible transportation.EXPERIENCE: Direct experience working with families in an at-risk program, and evidence of interaction with culturally diverse low-income population.PREFERRED QUALIFICATIONS: 1-year casework experience in social work, human services, family services, counseling or a related field.6 months experience in monitoring and tracking computer program data.6 units of Child Development.Direct experience working with families in an at-risk program, and evidence of interaction with culturally diverse low-income population.Have an invested interest in the community for recruitment purposes.Demonstrate S.M.A.R.T. goal setting for families.Knowledge of Data system Child Plus for monitoring purposes.Volunteers of America is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.

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