We are looking for a Field Product Manager to join our team and have a direct impact on sales and product roadmap for Zscaler's Risk360 and various other products. In this role, you will become the 'go to' person for sales engineers and account reps. You will also gather requirements from customers and directly work with the product managers to influence the product roadmap. You will help us meet the requirements of our rapidly growing customer base and be game changers in the security space. You must possess a blend of business and technical skills, have a big-picture vision and the drive to make that vision a reality with extreme attention to detail.
Qualifications
You are the "go to" resource for customer interactions that exceed standard Systems Engineering support requirements (we always expect a baseline expertise in all areas from our SE's, but augment them with specialists in the advanced or new technology areas)
Lead conversations about industry trends and emerging changes to the security landscape that every customer needs to be aware of and planning to deal with in regards to data protection
Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative
Support customer demonstrations (with our SE's) that showcase our unique value
Interact locally and remotely with customers in an equally persuasive manner
Enable SEs through production of white-papers and other elevated technical collateral
Maintain bi-directional trusted advisor relationship with Product Management to drive client-based insights/feedback and future solution direction
The person is measured by their expertise and by their ability to lead to customer successes
Working with Product Management, Technical Marketing and Ramp; to create requirements and product features for our large customers and provide feedback from customers
Provide design consultation and best practice guidance for rollout, implementation, and policy conversion during the pre-sales; process for strategic opportunities
The Specialists will take ownership of advanced; proof of concept; testing in strategic accounts either at the customer site or Zscaler lab facilities
Provide product update and enhancement training to other SEs in the region or theater
Provide demos for strategic prospects and current accounts in all facets of Zscaler offerings and integration in existing customer environments
Assist in the training of new Zscaler SEs in their designated region in installs customer presentations, and internally-focused deal preparation activities
Support relationship expansion with top existing partners for Risk360
Travel of 50%-70% within the AMS/EMEA region
Requirements:
Bachelor's Degree in Computer Science, Engineering or other technical fields
8+ years of experience as Sales Engineer, Consulting Engineer, SE specialists or Solution Architect
Must have working knowledge and hands on experience in CyberSecurity
Experience delivering products as cloud-based services
Strong communication skills (verbal and written) – must be able to communicate at a business and technical level with internal teams, customers, partners and executives.
Leadership, drive, passion and charisma – ability to persuade, sell ideas and lead without authority.
Additional Information
What You Can Expect From Us
An environment where you will be working on cutting edge technologies and architectures
A fun, passionate and collaborative workplace
Competitive salary and benefits, including equity
The pace and excitement of working for a Silicon Valley Unicorn
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