Verity is the global leader in autonomous indoor drone systems. Our integrated inventory tracking system enables zero-error warehousing for big box retailers, third-party logistics providers, and manufacturers.
As Verity's autonomous drones are being rolled out to warehouses worldwide, we are seeking to grow our deployment team with a new Field Service Engineer. You will be the technical expert in the installation and maintenance of our systems at client sites and will assist in improving our processes so we can deploy systems efficiently worldwide. This position will require frequent travel to clients sites internationally.
Verity's system is used by industry leaders around the world, including DSV, Maersk, and Kehe. Verity's live events solutions help create stunning effects for top names in the entertainment industry like Drake, Céline Dion, Justin Bieber, Metallica, and Cirque du Soleil. We continuously reach beyond existing limitations to rethink, reimagine, and rework the role of robotics in the world today.
Come help us break new boundaries for drone systems and technologies!
What you'll do: Interact with internal teams, external 3rd party vendors, and clients to resolve complex problemsPerform as a technical expert during the deployment of our autonomous drone systems in facilities around the worldHands-on hardware installationSet-up and troubleshoot networking equipment and softwareContribute to the continuous improvement of deployment and training processes, and user documentationWork closely with the Development team to solve issues encountered on-siteRespond to client inquiries and provide solutionsTest equipment and perform maintenance in the field What you bring: Completed vocational training in a profession with an electronic background or a bachelor degree in the field of electrical engineering or a comparable qualificationExperience in the installation of integrated systems spanning hardware and software Very good technical understanding and the ability to troubleshoot complex systems consisting of hardware and softwareKnowledge or first direct experience with client technical training and instruction in a field settingExperience with the setup of network equipment is a plusGood written and spoken communication skills in English (at least B2), additional languages are a plusWillingness to travel for up to 2 weeks at a time and work nights and weekends on a regular basis Who you are: Open, proactive and positive mindsetTeam player with high problem-solving competence, capable of working autonomously in a fast moving environmentOptimistic, resilient and perseverant attitude with a confident approach to complexityStructured, detail-oriented, and proactive work style Why you'll love Verity Flexibility of a hybrid work environmentA great engineering culture, including flat hierarchies and a focus on joint responsibility and mutual trust and support Working with a skilled, high-achieving, experienced, and fun team—with lots of opportunities to develop your professional career and grow with the company 401k programSupport towards medical/dental benefits3 weeks PTO + public holidays Are you ready for a great adventure?
Learn more about who we are, what we do, and how we think at?www.verity.net We strive to create an inclusive environment that empowers our employees. All qualified applications will receive consideration for employment without regard to race, nationality, religion, sexual orientation, gender, age, physical [dis]ability, gender identity or length of time spent unemployed.
Our talented people team are working extensively on each individual role and therefore we do not need the assistance from any recruitment agencies, thank you for your understanding.