The Field Service Technician calibrates, troubleshoots, and repairs instruments and/or systems returned for service and/or repair. Typically found in areas such as service support, metrology, etc. Troubleshoots to component level.
Responsibilities Include:
Performs calibrations with the various primary standards and M&TE per prescribed work instructions.
Prepares required documentation and maintains associated records.
Conveys data and trends on product calibrations to appropriate person or department to assure customer satisfaction.
Escalates unusual product issues to technical support or other appropriate department.
Maintain all standards and M&TE.
In a service center setting, analyzes, troubleshoots, makes repairs, resolves technical problems, and performs maintenance services on measurement equipment or components returned to service center by the customer.
Qualifications
The successful candidate will possess the following combination of education and experience:
Associates in Science with focus on Electrical Engineering or Electronics Engineering or equivalent work experience.
Understanding of Basic Metrology concept (17025)
Good written and verbal communication skills
Able to routinely lift 50 pounds
Preferred:
Experience troubleshooting "electronic test equipment".
6 months of experience using automated test systems.
Working Conditions and Basic Requirements:
Customer service center location or manufacturing site.
Lifting and other physical requirements differ by product line and location.
Fortive Corporation Overview
Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
Fortive: For you, for us, for growth.