About Quench Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Quench bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,200 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit www.quenchwater.com.
The Position We are currently seeking a Field Service Technician for our Nashville, TN area market to perform all service work on our filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. This includes installations, maintenance repairs, and preventative maintenance. The Field Service Technician also acts as the face of Quench, providing a positive customer service experience during site visits. The Field Service Technician reports to the Field Service Manager and will operate a company vehicle. We provide a hands-on training process upon hire.
A typical schedule for a Field Service Technician is Monday-Friday, 7:00AM-4:00PM. This may slightly vary depending on service market.
Pay: $22.67 - $23.00 (Or more with Experience)
Responsibilities Responsible for troubleshooting product for required repairsRoutinely change water filters, clean and sanitize water tanks, change UV bulbs and clear waterlinesVisually inspect for leaks and malfunctionsPerform service agreement tasks and other job-related duties as assignedResponsible for following company and customer safety policies and proceduresMaintain and comply with company vehicle maintenance policy and proceduresTechnician will have strong technical and mechanical aptitudeTechnician will have familiarity with basic tools and maintain ability to transport both equipment and tools to customer sitesElectronically transferring customer and company informationRegular and reliable attendanceRequirements Experience in repair and maintenanceTechnical school degree preferredGeneral Computer Skills requiredMicrosoft Office experience preferredMust have good verbal and written skillsAbility to learn the internal workings and repair approaches to repairing water coolersAbility to work in a fast pace environment where quantity and quality go hand in handA clean work record and ability to pass a pre-employment drug screenPhysical requirements include ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70+ poundsValid driver's licenseMust be at least 21 years old
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