About Quench Quench USA, Inc. offers bottle-free filtered water solutions for healthy and environmentally conscious consumers outside the home, through direct sales and independent dealers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers, purify the existing water supply to provide reliable and convenient filtered water to a broad mix of businesses, including government, education, healthcare, manufacturing, retail, hospitality, and other large commercial customers, including more than half of the Fortune 500. Quench has grown from a small regional company to a national and international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan.? The Company has a sustainable mission and value proposition and is the leading consolidator in a fast-growing market. Headquartered in King of Prussia, PA, Quench has sales and service operations across North America to serve our 60,000+ customers, and a network of over 250 independent dealers selling products under the brand names Pure Water Technology, Wellsys and Bluline. Quench is a Culligan Company. About Culligan Founded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solutions for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit?www.culligan.com. Values: Be Quenchy \KWENCH – ee\; adjective Going "above and beyond" for one's customers, colleagues and company.? Demonstrating positivity, dependability, honesty and collaboration. Balancing life and work, and having fun doing it. We are currently seeking a?Field Service Technician to?perform all service work on our?filtered water systems, including bottleless water coolers, ice machines, sparkling water dispensers, and coffee brewers. This includes?installations, maintenance repairs, and preventative maintenance. The Field Service Technician also acts as the face of Quench, providing a positive customer service experience during site visits. The Field Service Technician reports to the Field Service Manager and will operate a company vehicle. We provide a hands-on training process upon hire.?
\n Essential FunctionsTravel to customer locations installing products and troubleshooting products for required repairs Routinely change water filters, clean and sanitize water tanks, change UV bulbs and clear water lines Visually inspect for leaks and malfunctions Perform service agreement tasks and other job-related duties as assigned Transact work orders using application based software on a phone or tablet Responsible for following company and customer safety policies and procedures Maintain and comply with company vehicle maintenance policy and procedures Electronically transferring customer and company information QualificationsExperience in repair and maintenance Strong technical and mechanical aptitude Familiarity with basic tools and maintain ability to transport both equipment and tools to customer sites Technical school degree preferred General computer skills and experience working with application based software (phones/tablets) required Microsoft Office and/or Salesforce experience preferred Strong communication/customer service skills Ability to pass a pre-employment drug screen Physical requirements include ability to bend, squat, walk with heavy equipment, climb ladders, and lift 70+ pounds Valid driver's license with a clear or nearly clear MVR dating back five years Must be at least 21 years old Benefits & PerksCompany vehicle & gas card Health insurance Dental insurance Vision insurance Flexible Spending Account Life Insurance Disability Coverage 401(k) Plan with Employer matching Tuition Reimbursement Generous PTO Employee Referral Bonuses
\nAt Quench, there are plenty of opportunities for people who: Communicate; collaborate; share ideas, successes and failures equally Are dependable, committed, energetic and up-beat Look to solve problems, go the extra mile, are team players We call this "Quenchiness" -- it's rewarded openly and tangibly. We work hard while having fun every chance we get. Quench offers competitive salary and benefits, performance bonuses, and incentive awards. We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.