LOCATION: Wellesey, MA Who We Are: Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, wellness, and beauty industry. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Our client will be disclosed upon being selected for the interviewing process.
*Important Note: Must have pilates teaching certification and sales background to apply.* Job Description: As the team leader, you will be responsible for providing leadership and daily direction to the studio team at your designated studio. This position requires the candidate to have a sound understanding of sales and operational excellence standards. This leader must also pose a high-caliber approach to coaching and staff development. This role reports directly to the Franchise Owner.
Job Responsibilities: • Responsible for meeting performance metrics (KPI's), monthly revenue, facilities maintenance and operation needs.
• Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach)
• Manage, monitor, develop and evaluate the performance of the studio team for ongoing success and growth
• Compliance and adherence to all company policies for daily studio operations
• Responsible for on-boarding all-new studio team members
• Develop and maintain a high-energy studio culture with members and team employees
• Model all studio activities & responsibilities through self-involvement
• Manage disciplinary actions with Regional Manager involving all studio employees
• Be promotionally-oriented and have the ability to direct sales through company programs.
Operational Responsibilities: • Responsible for 6 month and annual staff performance reviews (in collaboration with the Director of Training and Development)
• Enforce & maintain all corporate policies, business practices, systems and processes.
• A minimum of 35 hours of work-week will be spent in-studio, front-facing clients
• Monitor retail inventory levels, and ensure staff is informed of all product information needed to support sales.
• Ensures that all front-of-house systems are followed such as proper Member Check-In, correspondences with RV Staffing Team (general and sales related), Guest Registration, retail sales, delinquent account procedures, and customer care issues
• Provide and maintain the highest level of customer service always
• Utilize effective decision-making regarding customer service issues and partnering with Regional Manager when necessary.
• Promote special events for the studio on a monthly basis.
• Responsible for ensuring that the facility is clean, maintained and operationally sound always.
• Responsible for maintaining the full function of all exercise equipment, following equipment maintenance schedules.
• Able to lead the fitness floor, guiding members through workout in a safe and effective manner.
Qualifications: • Must possess excellent leadership and management skills to create a positive, successful environment for staff and members
• Previous management experience in the health & fitness industry strongly recommended
• Strong work ethic, integrity, and professional demeanor
• Solid verbal and written communication skills required
• Ability to multi-task and manage client and staff concerns
• Previous experience as a fitness coach or instructor, preferred
• Nationally accredited training certification or B.A. in Exercise Science or related field, preferred
• Current CPR Certification or to be obtained within three months of start date
• Excellent time management skills; must be able to manage many tasks quickly and efficiently
• Strong computer skills required with knowledge of MS office programs (Excel, Word)
• Ability to work and function in a TEAM environment
• Flexible to work early mornings, day, evening and weekend hours as needed by demands of the studio
• Health & Fitness minded people with a passion for fitness strongly preferred
Compensation: • $70k-$75k base salary + bonuses
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\n$70,000 - $75,000 a year
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