You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
We are looking for a dynamic individual to join a fast-paced leading aviation organization.The dispatcher, in conjunction with team, will closely coordinate with executive customers to ensure flights are scheduled and proper flight plans, permits, slots, and waivers are obtained.Collaborate with flight crews and maintenance personnel as required, ensuring that flights are dispatched safely and within company and FAA regulations.
Duties & Responsibilities include:
Schedule and coordinate executive travel schedules
Assign crews to aircraft to fulfill flight needs
Coordinate required services with vendor partners, i.e. FlightPro Intl, Collins Aerospace, ARINCDirect, G3 Visas
Ensure proper over flight and landing permits/slots are in place
Ensure custom and TSA waivers are submitted and approved
Monitor flight progress
Coordinate with maintenance departing and schedule routine and AOG maintenance events
Provide flight crews with flight plan and weather information
Run dispatch FRAT throughout the flight life cycle
Utilization of Aviation Fatigue Meter to combat crew fatigue
Enter postflight data into Flight Operations System
Ensure crew and passengers have required passport and visas
On call rotation after normal working hours, weekend and holidays to schedule aircraft and monitor and update flight operations
Other Duties assigned by the Director, Scheduling and Dispatch
Minimum qualifications:
Knowledge of SEC and IRS reporting requirements.
Strong interpersonal skills and ability to work independently and as a member of the team.
Demonstrated knowledge of the scheduling and dispatch function, Safety Management System, Aviation scheduling software, and FAA regulations.
Ability to solve problems creatively.
Maintain proactive approach to flight operations.
Ability to handle change.
Preferred qualifications:
Bachelor of Arts preferred
5+ years of relevant experience in Part 91 or Part 135 operations.
Experience working with C-Suite Level.
Knowledge of Flight Operation Systems/Scheduling software.
Ability to read and interpret Weather and Notam products.
Knowledge of aircraft performance.
Experience in flight planning domestic and international flights.
Non-considerations for sponsorship:
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Salary Range: $40.85 to $72.10 hourly + bonus + benefits
The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit ourColleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees -Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.