Floor Manager

Job summary
The Soho Diner is seeking a Food and Beverage Manager with exceptional customer service and leadership skills.The diner pays homage to the neighborhood's rich history and offers American classics and beverages.Candidates must have NYC restaurant experience and a love for food, beverage, and good music.
Job seniority: mid-to-senior level
Responsibilities
• Manage the food and beverage operations at the Soho Diner.• Provide exceptional customer service and ensure customer satisfaction.• Supervise and lead a team of employees.• Promote a positive work environment.• Ensure compliance with health and safety regulations.• Create and implement strategies to increase sales and profitability.• Manage inventory and control costs.• Train and develop staff members.• Handle customer complaints and resolve issues.• Collaborate with other departments to ensure smooth operations.
Requirements
• Previous NYC restaurant manager experience.• Exceptional customer service skills.• Positive leadership and supervisory experience.• Knowledge of food and beverage industry trends.• Excellent communication and interpersonal skills.• Ability to work in a fast-paced environment.• Strong organizational and problem-solving skills.• Knowledge of health and safety regulations.• Ability to manage and motivate a team.• Flexibility to work evenings, weekends, and holidays.