Join us at ClericAt Cleric, we're building an AI-powered SRE assistant that autonomously manages, repairs, and optimizes complex software environments. We're looking for a Solutions Architect to bridge the gap between our product and our customers' needs.
About the roleAs an FDE at Cleric, you'll work on-site with our customers, acting as a bridge between their needs and our product. You'll own the technical success of their implementation, adapting Cleric to meet their specific challenges. This role goes beyond deploying software—it's about transforming how organizations manage their infrastructure.
What You'll DoOwn Customer Success
Collaborate closely with customers to understand their mission and challenges.
Implement Cleric's technology in their environments.
Ensure our product delivers real value and solves critical problems.
Develop Solutions
Build custom code and integrations to adapt Cleric to unique customer needs.
Tackle complex infrastructure and software issues.
Continuously expand Cleric's capabilities based on real-world use cases.
Collaborate with Our Team
Provide feedback to our engineering team from your frontline experiences.
Influence the product roadmap by sharing insights and suggesting improvements.
Help balance immediate customer needs with long-term product vision.
What You BringTechnical Expertise
5+ years of software engineering experience.
Strong coding skills across the full stack.
Proficiency with Kubernetes, Helm, and cloud infrastructure.
Problem-Solving Skills
Ability to tackle complex technical challenges.
Comfort with ambiguity and evolving project scopes.
Creative thinking to find solutions to difficult problems.
Customer Engagement
Strong communication skills.
Ability to build and maintain relationships with customers.
Commitment to ensuring customer success.
Our Ideal CandidateThrives on solving tough, seemingly impossible problems.
Takes ownership and is proactive in driving projects forward.
Bridges the gap between customer needs and product capabilities.
Is excited about AI and its applications in infrastructure management.
Works well in fast-paced, dynamic environments.
How we workSmall teams, big impact: We believe that small teams can deliver great products.
Culture matters: We value a positive and inclusive work environment.
In-person collaboration: We believe in working closely to deliver the best results.
AI-first approach: We don't simply build AI products; we augment ourselves with it.
Interview ProcessIntroductory Call - Discuss your background and interest in the role.
Software engineering session (1 hour): We'll build a simple application together. Think practical software engineering and not leetcode.
System design session (90 mins): We will work through a system design problem with you. This will be related to the work you do daily.
Customer Scenario Discussion - Assess how you handle real-world customer challenges and scenarios.
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