Front-desk employees are the first person customers speak to or interact with. Greeting and receiving guests and customer service is usually a common thread in all front-desk job descriptions. Responsibilities for a front-desk often include answering a multi-line phone system and greeting and directing guests, as well as staff. Duties include responding to complaints, service issues and other general questions or concerns as appropriate. Schedule: 2nd Shift, 3:00-11:00 pm or 4:00pm - 12:00am.**
**Weekends and holidays required; schedule may vary based on hotel occupancy and departmental needs.
Responsibilities: As the first point of contact for guests, our front desk team sets the tone for their entire stay. Key responsibilities include: Greeting and welcoming guests with friendly, courteous service.Assisting with check-in and check-out processes.Managing a multi-line phone system, professionally directing calls and answering questions accurately.Providing knowledgeable recommendations on local attractions and property activities.Taking room reservations and cancellations efficiently.Handling cash, credit, and sales transactions.Maintaining a tidy, organized front desk area.Monitoring guest safety and promptly addressing service issues.Assisting with room availability and maintenance, ensuring clear communication with housekeeping.Requirements: High School Diploma or GED equivalent.Valid driver's license and reliable transportation.Minimum age: 18.Must bring a positive, professional attitude and uphold Mt. Olympus's grooming and appearance standards.Exceptional communication skills, both oral and written.Punctuality, team spirit, and customer-oriented mindset.Ability to maintain confidentiality and professionalism under pressure.Availability for weekends and holidays.What We Offer: On-Demand Pay – Get paid the same day you work!Fun Work Environment – FREE Waterpark & Theme Park passes.Flexible Scheduling – Full-time, part-time, and seasonal positions.Employee Perks – Discounts on hotel rooms, retail, and food.Full-Time Benefits – Health and dental insurance, FSA options, 401K, and paid time off.Do you have what it takes to become an Olympian? Apply today to join our team!