Front Desk Agent - Urgent Hiring

We are searching for an organized Front Desk Agent to join our high calibre team at A-1 Hospitality Group in Santa Fe, NM.
Growing your career as a Full Time Front Desk Agent is an awesome opportunity to develop useful skills.
If you are strong in people management, critical thinking and have the right drive for the job, then apply for the position of Front Desk Agent at A-1 Hospitality Group today!

We are looking to add an upbeat Front Desk Agent to their team to manage all aspects of hotel guest's accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. Benefits* Medical, Dental, Vision insurance available after 60 days of full time employment.* 40 hours PTO available after 90 days of employment.Responsibilities* Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify their credit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates, and amenitiesRespond to clients' complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guestsUpsell additional facilities and services, when appropriateMaintain updated records of bookings and paymentsQualifications* Prior experience as a Hotel Front Desk Agent, Receptionist, or similar roleExperience with hotel reservations software, like OnQ or OperaCustomer service experienceExcellent communication and organizational skillsWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits of working as a Front Desk Agent in Santa Fe, NM:
? Company offers great benefits
? Company offers career progression opportunities
? Competitive salary