Front Desk Pm-Pm

Job Summary:The Front Desk 3pm-11pm at Tru by Hilton University Medical Center is responsible for providing exceptional customer service to all guests, while maintaining the smooth operation of the front desk during the evening shift. This is a part-time, hourly position that requires strong hospitality and restaurant experience. The role is located in Lexington, Kentucky and requires an individual who can work independently to ensure a positive and efficient guest experience. The compensation is $13.5 per hour and is paid biweekly.Compensation & Benefits:Hourly compensation of $13.5 per hourPaid biweeklyOpportunities for growth and advancement within the organizationEmployee discounts at Hilton hotels and restaurantsResponsibilities:Greet and check-in guests in a friendly and efficient mannerAnswer phone calls and respond to guest inquiriesProcess payments and issue room keysCommunicate with other departments to ensure guest requests are met in a timely mannerMaintain a clean and organized lobby areaAssist guests with any requests or concerns they may have during their stayFollow all Hilton and Tru brand standards and policiesMaintain knowledge of local attractions, restaurants, and businesses to assist guests with recommendationsSupport the team in ensuring a positive and enjoyable guest experienceRequirements:High school diploma or equivalentExcellent communication and customer service skillsAbility to work a flexible schedule, including evenings, weekends, and holidaysFamiliarity with hotel software and computer systemsKnowledge of Lexington, Kentucky and surrounding areas is a plusMust be 21 years oldEEOC Statement:Tru by Hilton University Medical Center is an equal opportunity employer and is committed to creating an inclusive and diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.