Fulfillment Center Manager

Fulfillment Center / Distribution Center Manager Welcome to a better way, an authentic way. Welcome to Nature's Way. Inside our minds, inside our hearts, inside our business, inside our bottles. Our reason for being, the purpose that inspires our work every day, is quite simple: Help people live healthy lives. When we help people live healthy lives, we build a happier, healthier world for everyone. How we go about our work drives TRUST in who we are, what we do, and the products we produce. That means something important to the world, and it means the world to us. People TRUST Our products to be the gold standardOur words to be trueOur claims to be honest,Our actions to have integrity.Together we work with an awareness of how even small actions affect others, an attitude of kindness and concern for each other, and a drive for action that helps people live healthy lives. It's the best way. The right way. The only way. Nature's Way.
Be a part of helping people live healthy lives! SUMMARY
This position will require a leader to competently navigate through advanced Distribution Center technology in order to successfully execute all daily aspects of Distribution Center operations. This leader will provide direction and leadership for the Distribution Center including safety management, order fulfillment, product returns, replenishment, shipping, receiving, inventory control, and supplier management. Monitors daily activity and adjusts staffing levels according to distribution center volume and performance expectations.  Applies accountability standards based on KPIs and implements change to continuously improve performance and increase workflow efficiencies. Maintains operational integrity of assigned areas, ensures processes are effectively established, followed, monitored, and optimized. This leader will achieve and maintain continuous improvement goals and objectives, which support corporate quality, cost, and timing goals that are measurable, time bound and identify accountability.  ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Direct, lead and execute all daily aspects of the Distribution Center operation that are consistent with world class business practices.  Implement and maintain best-in-class service levels (internal response, 100% order accuracy rates, 100% on-time order shipping, and inventory management & accuracy objectives) consistent with business needs and future requirements while leading day-to-day activities to achieve strategic objectives.Continually improve team's operational effectiveness and value, while providing input and recommendations for process improvements.Deploy continuous effort to improve distribution operations, reduce distribution costs, streamline work processes, and work collaboratively to provide quality seamless service to customers.Proactively seek out and recommend new and innovative distribution strategies to promote 'best-in-class' practices. Establish work schedules, ensure that the schedules are correctly implemented and that tasks are assigned effectively, and completed properly by delegating responsibilities and holding individuals accountable for performance expectations. Ensure all OSHA, GMP, and regulatory provisions are in compliance and manage Safety training programs and practices.    Maximize automated systems and be a resource for systems related issues/questions. Maintain effective communication with customer service, purchasing, quality and related manufacturing functions to provide a leadership role in maximizing customer service.Facilitates effective and timely communication to associates by being accessible, responsive, and resolving issues in a timely manner.Recruit, train and develop leaders and associates while recognizing individual and team successes.Develop and Execute Distribution Center Layout and Technology Strategies.  Utilize Labor Management System(LMS) and KPIs to effectively manage Distribution Center Team. Primary Customer Service and Inventory Team Point of Contact(P.O.C.) Transportation Operations Management:Execute transportation strategy to ensure that Nature's Way utilizes the best combination of price, service, regulatory compliance, and product security to effectively service customers.  Provide direction and oversight in coordination with 3PL partner to execute logistics strategiesCreate, update, and manage the performance dashboards, while providing oversight and direction to our 3PL PartnerEnsure effective and timely communication between the Distribution Center and Internal/External partners to ensure best in class compliance, cost, and services.  Develop and deploy Standard Operating Procedures (SOPs) within transportation operations that are integrated and align with Customer Service and Global Nature's Way Transportation Global operations Goals.SUPERVISORY RESPONSIBILITIES
Manages and motivates team within the Distribution Center. Responsible for the direction, coordination, and evaluation of this unit. This leader will carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Bachelor's Degree in Business, Organizational Management, Logistics or related field or equivalent experience 7+ years experience in leading 100,000+ sq. ft. high volume DC operations and 30+ Full Time Employees In depth knowledge of distribution and warehouse functions, work group dynamics, measurement systems (metrics), and continuous process improvement techniques. Excellent people management skills, including conflict resolution, coaching and developing others, promoting teamwork and performance management. Strong decision making skills and the ability to link business objectives to business activities. Excellent leadership, interpersonal skills, with a strong sense of urgency. Flexibility to work variable shifts and the hours necessary to meet the ever-changing business requirements. Hands on experience with developing, implementing, and managing distribution center operations. Must have extensive experience utilizing ERP/WCS/WMS systems to maximize throughput and operational efficiency. Ability to build strong, positive rapport with associates in a team environment; ability to lead through personal example that communicates integrity, core values, and consistency in decision-making.  Ability to implement site standards and best practices to include policies, procedures, and workflow development. Ability to work effectively in a fast paced multi-tasking environment and to manage multiple projects/priorities to meet specific EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year College or university and seven years of demonstrated leadership success in a fast pace, high volume distribution center environment. Systems (WCS/WMS/LMS/TMS) knowledge is essential. TQM, Six Sigma, and APICS certifications/experience are desired. As a Nature's Way employee, you'll enjoy a wide variety of benefits that offer the support you need to truly live what you believe. All benefits are effective on day ONE of your employment! Medical      Option to select either a PPO plan or one of 2 high – deductible medical plans that includes a company contribution to your personal health savings bank account. Dental Delta Dental PPO & an option to select an enhanced dental plan. Vision Routine preventative coverage under medical plan and an option to elect additional voluntary coverage Time Off All employees receive 11 holidays off per year, as well as paid time off that starts at a minimum of two weeks per year. 401K Plan Company match of up to 4% as long as employees contribute a minimum of 6% to the account. An additional profit-sharing contribution is also made to employee accounts if the company meets its annual targets. You'll also enjoy a variety of other benefits that support your long-term health and wellness: Company provided short-term & long-term disabilityLife and AD&D insuranceFlexible spending accountsVoluntary critical illness & accident coverageNew parent phase-in program & paternity leaveEducational assistance reimbursementProduct discounts & a wellness programFree Fitness CenterStart Helping People live Healthy lives today! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)