Why We Exist and What We Do: At Dr. Squatch (www.drsquatch.com), we're raising the bar on men's personal care with our line of natural, high-performance products. We're on a high-growth, fast-moving ride, continually introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work multiple times, and we achieved status as a certified BCorp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!
About the role: Since launching into retail in 2021, we have seen significant growth and are seeking a talented Retail Fulfillment Associate to support our global retail expansion! The ideal candidate will be passionate about fulfillment, logistics, and building relationships with large retailers!This role will report to the Sr. Retail Fulfillment Manager.This is a full-time (hybrid) role with company benefits based out of Marina Del Rey, CA.The anticipated base compensation for this role will be $80,000 to $90,000. Compensation will be commensurate with the candidate's experience and local market rates.What you'll do: Coordinate inventory and order management: Oversee the allocation and management of inventory across multiple domestic and international 3PL facilities, ensuring precise and timely fulfillment.Freight and logistics oversight: Collaborate with customers, freight groups, and Transportation Management Systems (TMS) to streamline the collection and organization of freight shipments from various 3PLs, ensuring efficiency and on-time delivery.ERP management: Maintain and update the NetSuite system with the latest order information, ensuring accuracy and real-time visibility of fulfillment records.Freight quote management: Request and evaluate freight quotes as needed from various logistics partners to optimize cost and service level agreements.International order management: Coordinate the transportation of international orders across air, land, and sea modes, utilizing freight forwarders to ensure timely delivery.Shipment documentation: Prepare, review, and manage all related shipping documentation for 3PL warehouses and manufacturing facilities, ensuring compliance with regulatory and customer requirements.Domestic transportation coordination: Arrange domestic shipments from assembly sites to customers, either directly through the internal transportation team or via 3PL freight brokers, ensuring timely and accurate delivery.Production collaboration: Work closely with Kitting & Assembly facilities to stay aligned with production schedules and ensure timely updates on manufacturing progress.Customer compliance management: Review and implement customer-specific compliance requirements, including EDI, labeling, shipping, and delivery protocols, ensuring all standards are met.About you: Experience: 4+ years in retail/wholesale fulfillment, with a strong emphasis on accuracy and timeliness. Proven expertise in working with ERP systems, with NetSuite experience preferred.Logistics expertise: Minimum of 2+ years working with 3PL providers, with well-established knowledge of freight carrier services, processes, and best practices.Communication and organization: Demonstrates excellent written and verbal communication skills, with a meticulous approach to detail and organization.Adaptability: Quick learner and self-starter, able to excel in a dynamic, fast-paced startup environment with a strong commitment to meeting deadlines and maintaining high accuracy.Industry knowledge: Passion for health, wellness, and personal care industries, with previous experience in consumer products highly desirable.Problem-solving and ownership: Demonstrates strong problem-solving skills, thrives in situations requiring resourcefulness, and shows a high level of ownership and accountability in driving results.Who We Are: Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership.
We offer a competitive salary in a growth-focused & collaborative team environment. Benefits include medical, dental, vision, 401k with Squatch match, and PTO. We also have great perks like healthy snacks, frequent company events, and of course, free products!
Diversity, Equity & Inclusion @ Squatch: We firmly believe that Team Squatch is a place for everyone and we're proud to be an equal opportunity employer who is committed to inclusion and diversity. We do not discriminate based on any characteristic protected by federal or state law. We embrace differences and are building a company and culture that is represented by a variety of backgrounds, perspectives, life experiences, and skills.
For Applicants with Disabilities: Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed.
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