We are looking for an experienced Leasing Consultant who is our first impression to potential and current residents.
A Leasing Consultant will listen and understand the needs of a potential or current resident, and show them that we have what they want.
Greeting potential and current residents, taking digital requests/complaints by phone or email, entering work orders, are some of the responsibilities of a leasing consultant.
This position requires a customer service and sales mentality.
We offer competitive hourly rates, beginning at $18-$20, and outstanding benefits, including paid time off (7 days per year with opportunity to earn more over time with the company), medical, dental, vision, 401k, life insurance & a housing discount!
*Office Hours: Monday- Friday (8:00 am - 4:30 pm (30 min break).
Essential Functions
•Answer questions and digitally show apartments to potential residents, to define what they want
•Sell the value of community features as they relate to the customer needs to close the sale
•Follow-up daily with potential leads via email and call
•Create and maintain excellent and ongoing relationships with potential and current residents
•Ensure a high level of customer service
•Use customer service skills to take requests, complaints, comments, and resolve them quickly as well as Work Order requests and manages these operations.
•Assist in monitoring renewals and electronically distribute and follow-up on renewal notices
•Prepares and assists with all leasing paperwork
•Process applications for approvals (credit check, rental history, etc.)
•May be required to assist in special projects or activities including due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc.
•Takes accountability for daily leasing operations, and ensures professional and timely responses and resolutions
•Participates in rent collection and rent collection procedures
•Attends and participates in our training programs as required
•Attendance and on time arrival is an essential job function
Requirements:
-2+ years of office admin or leasing experience
-Reliable, productive, and hardworking; remain calm under pressure
-Able to prioritize projects and handle multiple assignments at any given time while maintaining a commitment to deadlines
-Familiarity with office organization and optimization techniques
-High degree of multi-tasking and time management capability
-Excellent written and verbal communication skills
-Integrity and professionalism
-Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.)
important.
-Must pass a criminal background check & credit background check
-Must have Work Authorization in the US
-Must pass a drug test
-Must be local to 30084 or comfortable commuting