Functional Analyst

Title: Functional Analyst (Intermediate) Personnel Qualifications A bachelor's degree in Computer Science or a related degree in the IT field or equivalent experience. At least seven (7) years of experience in full SDLC for all task order applications and technologies. Familiarity with Agile and ITIL practices and methodologies. Capabilities Participate with TS teams in the software development life cycle for the financials application, Procurement, Workflow, other financials products and self-service applications. Provide responsive support to production issues. Perform project management or implementation assistance for new software products. Process customer requests, gather requirements, design and perform application setups, assist with technical development, perform unit testing and production setups. Prepare appropriate documentation and provide efficient and effective solutions to meet business needs and maintain validity of system controls and data integrity. Provide support for system administration, implementations, user training and documenting business processes. Provide guidance and advice for process reengineering. Set up/customizing Workflows and Self-Service modules. Work effectively as a team member and provide excellent support to client users. Participate with TS teams in the software development life cycle for HCM and CRM applications and portals. Work effectively with delivered HCM/CRM functional modules. Provide responsive support to production issues. Utilize XML/BI Publisher for human capital management reports. Provide guidance and advice for process reengineering. Set up/customize Workflows and Self-Service modules. Work effectively as a team member and provide excellent support to client users. Perform project management tasks associated with System Development Lifecycle. Administer HCM/CRM application security.