General Manager (Dallas)

Yardstick is a boutique dog hotel providing a premium boarding and daycare experience to dogs and their parents.
Launched in Nashville in 2022, we have a passion for dog hospitality and ambitions to scale our concept across the country – and Dallas is our next stop.
We are seeking an experienced General Manager to help us launch the Dallas market and manage the day-to-day operations of our first location in the Design District, with the expectation that this individual will play a key role in expanding our footprint across the greater DFW region.
ResponsibilitiesManage team of ~12 employees (full and part-time), including upfront training and ongoing development.Scheduling and labor cost management.Customer relations and guest satisfaction.Dog and employee safety.Facility management, including supply purchasing and maintenance of a clean/sanitary facility.Community outreach and events; candidate will be the day-to-day face of our first location.Work closely with CEO on business planning and process improvements.Requirements5+ years of people management experience.Prior experience in the pet services industry.Available to work nights, weekends, and holidays – we are open 365 days a year.Excellent customer service and people skills.High integrity, trustworthy, and dependable.Ambitious and excited by the prospect of building a business from the ground up.Other Important InformationLocation: Dallas, specifically the Design District.Compensation: Competitive salary and incentive-based compensation.Benefits: Medical, dental, and vision insurance; paid time off.
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