HHS Aviation is searching for an experienced Aviation General Manager to run a new contract in South Florida. To be considered for this position, you must have at least 5 years of experience as a Duty Manager of a large operation, or 3 - 5 years of experience as an Aviation General Manager. You must be located in, or be willing to relocate to South Florida for this position.
Salary Range: $85,000 - $95,000
Location: Large Airport (Confidential)
General Manager - Aviation Division
Lead a goal-oriented support services department to create a team that is productive, efficient, and rewarding. Your goal is to build a service-minded team where people enjoy coming to work and collaborating to achieve the department's goals and objectives.
Responsibilities
Provide leadership that supports a team environment that fosters morale, passion, quality, and respectDemonstrate continuous ability to maintain and/or improve customer satisfactionLead and manage team member recruiting, training, development, and assignmentsPerform daily inspections and assessments and coach and counsel team membersCollaborate with department, facility, and company leadership to achieve goalsExecute, maintain, and monitor quality control systems and budgetsDeliver excellent service and provide service recovery when service hiccups occurManage invoicing, vendor relationships, planning, supplies, status reporting, and contract administrationProactively identify issues and threats and coordinate with leadership to effectively support service and communicate with the customerPrepare for and effectively manage irregular operations and emergency situationsSkills
Interpersonal Skills: Ability to interact with individuals at all levels of the organizationCommunication: Effective written, spoken, and non-verbal communication as well as presentation skillsCustomer Service: Service-oriented mentality with a focus on exceeding expectationsProfessionalism: Maintain a positive and professional demeanor Decision Making: Ability to quickly make sound decisions and judgments Proactivity: Self-motivated with the ability to effectively prioritize projects and needsTeam Player: Willingness to collaborate and provide support where needed to achieve outcomesBusiness Ethics: Demonstrate integrity, respect, and discretion in all business dealingsOrganization: Attention to detail and ability to effectively manage tasks in a fast-paced environmentRequirements
5+ years of customer service management experience in an operation that is equivalent in size and scope to the customerHigh school diploma/GED required; bachelor's degree preferredAbility to work a flexible schedule that may include nights, weekends, and holidaysComputer skills including word processing, spreadsheets, email, and ordering platformsMust be willing to relocate for promotion opportunities Not Required But a Big Plus
Experience working in an airport/aviation industryProficiency in languages other than English, especially SpanishWho is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
What We Offer
Paid time off (vacation and sick)Medical, dental, and vision insurance401(k) with employer matchEmployee Assistance Program (EAP)Employee Resource Groups (ERGs)Career development and ongoing trainingImportant to Know
Veterans and candidates with military experience are encouraged to apply.HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion. App-MGT
