Location: College Park, MD, United States
Department: Operations, Type: Full Time
General Manager, HubRole Summary Our client is looking for a General Manager. This role oversees the entire sort operations within a high volume and highly automated small package sort center. The GM ensures compliance with operational processes and safety procedures to meet on-time and error-free sort guidelines.
Job ResponsibilitiesLead a staff of 100+ internal employees, contingent employees, and managers with responsibilities including hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns, and staff productivity.Work with the Lead Team to plan, organize, staff, direct, and control the day-to-day operations of the assigned sort.Ensure the sort center is running per established safety, quality, and service standards while meeting cost and productivity goals.Oversee daily visual inspections of loads to ensure proper quality for customers and/or vendors.Plan sort strategy based on projected volume, line haul timing, headcount, and other special circumstances and factors.Monitor location and timing of line hauls, making critical decisions regarding unloading, sorting, and reloading timing.Coordinate with engineering teams to facilitate, plan, and execute enhancements to the building capabilities.Work with maintenance teams to ensure that equipment is maintained and serviced regularly and properly.Create, develop, and implement best practices to drive efficiency and accuracy in sort operations.Minimum Qualifications10+ years of supply chain, logistics, warehouse, and sortation management.Minimum of 5 years of people management experience in a logistics/3PL environment.Strong interpersonal skills and demonstrated ability to build professional rapport, effectively lead a team, and positively influence diverse groups.Ability to inspire a shared vision and empower and motivate a team.Proven ability to apply sound business judgment to establish and accomplish goals.Ability to effectively lead others, including developing managers while managing conflict.Professional verbal and written communication skills to communicate with various audiences and effectively provide employees instruction on process and practice.Effective at meeting deadlines and reporting results and KPIs regularly.Ability to understand and operate automated sort systems.Ability to oversee the PM of equipment.Command of efficient floor loading and palletizing procedures.Understanding of P&L and ability to manage costs of facility, personnel, supplies, and equipment.Customer service skills necessary to effectively and professionally respond to requests and issues.Ability to read, interpret, and draw conclusions from quantitative and qualitative data and written information.Software skills, including use of Microsoft Office software and web-based applications; experience with common supply chain and logistics software preferred.Advatix, Inc. is one of the world's leading providers of e-commerce Supply Chain and Logistics Consulting Services and Solutions. We are committed to an inclusive workplace that
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