General Manager Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business.
At Stars and Strikes, our General Managers are involved with all aspects of the centers including bowling, food & beverage, and arcade! As the General Manager, you are responsible for the overall operation of the center including; meeting or exceeding revenue and cost objectives, hiring, training and motivating team members while working with the team to ensure guest service levels exceed expectations.
What we're looking for: Two or more years of experience in general managementExperience in a high-volume environmentExperience in Hospitality and/or Food & Beverage is a plusMust be willing to work a flexible schedule based on the needs of the business, including weekends and holidaysPrevious experience with an ability to manage costs including labor costsEssential Duties: Oversee day-to-day operationsDeveloping location-based goals and initiatives to support business strategy and achieve corporate goals.Understanding and accountability for adherence to core standards, HR policies, training, and safety requirements.Evaluate and improve operations and financial performanceAppropriate analysis of P&L and oversight of department managers to achieve all revenue category goals, including ensuring proper cash handling procedures, developing and implementing upselling opportunities, and creating and enforcing proper transaction processesTraining and managing department managers to ensure product and guest service standards are met throughout the locationWork closely with department managers and corporate staff to implement revenue-driving initiatives including:League sales and developmentSeasonal promotionsRestaurant promotionLeading a salaried management team of 8-10Overseeing a team of 120-150 hourly team members to exceed guests' expectationsWhy join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the companyWe are a family-owned business and consider our team members part of our familyWe encourage team members to continue their training by providing online resourcesWe provide opportunities for all team members to give back to the communityWe encourage team members to have fun while they workWe work together as a team and succeed as a teamPerks we offer: Health & 401k BenefitsBonusesPaid-Time OffProfit-SharingFree bowling, laser tag & gameplay!Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events.
Stars and Strikes is an Equal Opportunity Employer.