General Manager

Job summary
The Restaurant General Manager is responsible for managing a Taco Bell restaurant to ensure customer satisfaction and profit maximization.The role includes training employees, responding to customer service needs, and modeling appropriate behaviors in the restaurant.The RGM will also build a culture of recognition and motivate the team to achieve operational goals.
Job seniority: mid-to-senior level
Responsibilities
• Drive culture, problem solve, resolve conflicts, communicate and motivate to drive results through others.• Recruit and equip high quality operators to deliver great customer experiences.• Build a healthy and robust bench of developed and capable Managers and Team Members.• Lead performance management process for all employees in their restaurant.• Lead by example and live by Taco Bell HUNGRY principles.• Utilize customer insights to elevate the customer's experience and meet satisfaction targets.• Control day-to-day operations by scheduling labor, ordering food and supplies, and ensuring compliance with health and safety codes.• Grow the brand, sales, and profits by maintaining inventory, reviewing financial reports, and developing Annual Operating Plans.
Requirements
• High School minimum, University Degree Preferred.• 2-4 years of operational management experience in the Quick Service Restaurant industry or retail environment.• Basic business math and accounting skills.• Strong interpersonal and conflict resolution skills.• Good oral/written communication skills and exceptional team building capability.• Basic personal computer literacy.• Passionate about providing excellence in execution of quality food, service, cleanliness, and speed.• Dynamic, energetic, and positive leader with a self-starter mentality.• Proven ability to drive customer satisfaction, financial performance, and employee satisfaction.
Key Skills Needed
• Operational management experience• Interpersonal and conflict resolution skills• Communication skills• Team building capability• Basic math and accounting skills• Computer literacy