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GENERAL MANAGER – Val Vista Lakes (Gilbert, AZ)
HOAMCO is looking for a General Manager for Val Vista Lakes HOA located in Gilbert, Arizona.
HOAMCO CULTURE: At HOAMCO, our team members are passionate about their work, bringing enthusiasm and dedication to every task. They excel independently and understand the importance of teamwork. We are committed to building people and communities by fostering open, honest relationships through transparent communication. Our dedication to exceptional customer service ensures we positively impact everyone we interact with.
FUNCTION & ROLE: Under general supervision of the Vice President or COO, the General Manager is responsible for overseeing the performance of the personnel and the maintenance of physical property of the Association, ensuring compliance with established company and Board policies and procedures. The General Manager is tasked with maintaining and managing the community, actively supporting the community's values, vision, and philosophies. The General Manager is expected to exhibit a leadership style that ensures residents' needs are met with a high level of satisfaction.
The General Manager also serves as a crucial liaison between HOAMCO and the Association, facilitating effective communication and coordination.
SUPERVISORY RESPONSIBILITIES: The General Manager supervises all on-site staff, facilities, and all facets of on-site maintenance.
REQUIREMENTS: Qualifications: Associate's degree or other equivalent experience.CMCA certified or higher management designation.Minimum of 4 years of experience as a Community Association Manager preferred, or other management experience.Responsibilities and duties: Community Leadership Serve in a key community leadership role aimed at building and maintaining connections and opportunities that foster a true sense of community.Provide advisory support to the board for long-term planning, goal-setting, and policymaking guidance.Act as a liaison between HOAMCO and assigned community.Effective Communication and Relationship Management: Communicate proactively and transparently while building relationships with board members, residents, and staff.Facilitate regular meetings with the Developer, board members, residents, and volunteers to ensure open lines of communication.Daily Operations and Asset Management: Oversee the daily operations, management, and maintenance of community assets.Maintain Association's annual management calendar.Management of all on-site personnel to include personnel hiring, training, development, supervision, and performance evaluations.Adhere to and ensure that all on-site personnel understand and adhere to all guidelines, policies and procedures established by the Association and HOAMCO.Facilitate upkeep of residential files and records, legal documents, property deeds, construction plans, member rosters, contracts, annual reports, meeting minutes, and all other relevant records.Facilitate and attend all Association Board and Committee meetings.Actively participate in all community meetings, town hall meetings, and community events.Coordinate and facilitate monthly staff meetings, communicating all relevant dates to VP or COO.Ensure timely and accurate preparation of weekly, monthly, quarterly, and annual reports.Maintain priority action list detailing the status of ongoing projects; provide regular status updates to Board.Coordinate and conduct long-term and strategic planning sessions for Board of Directors as requested.Effectively leverage company and vendor resources to execute board directives and achieve community goals.Oversee service contractors to ensure cost-effective and high-quality service delivery. Negotiate service contracts and obtain bids as needed or directed by the Board of Directors.Ensure that all procedures are being adhered to for vendors, contractors, service requests, and maintenance form logs.Inspect community assets and common areas at least twice a month and prepare written recommendations for physical repairs and/or replacements as required by the Board of Directors.Develop a building maintenance program and schedule for management of community assets.Governance and Community Standards: Maintain and uphold the community's standards as required by applicable laws, CC&Rs, and design guidelines.Facilitate the architectural design review process.Evaluate and oversee the CC&R compliance process.Liability and Risk Management: Ensure liability and insurance policies comply with requirements set forth by governing documents and applicable laws.Develop and implement a comprehensive risk management program in consultation with industry experts and advisors.Ensure proper documentation for worker's compensation, liability insurance coverage, and all executed written contracts for any contractors prior to engaging in work for any property managed by HOAMCO.Budgeting and Financial Oversight: Collaborate with and assist the Board of Directors in preparing the annual budget for each fiscal year.Administer and monitor operating and reserve budgets.Review monthly financial packages and prepare budget variance report for the Board of Directors.Ongoing review of budget, evaluating ways to improve service and/or cut expenses.Review all contractual services annually and/or as needed to ensure community objectives are met.Invoice review and approval as required by Board.Timely and Accurate Communication: Ensure all association notices are accurate and distributed in a timely manner.Process all electronic, paper, and telephone correspondence and respond to inquiries and requests in a professional and timely manner.Create and prepare complete Board of Directors packets, agendas, and management reports.Develop and distribute community newsletter as requested by the Board of Directors.Maintain and update Association website as required.Other Duties: Perform other duties as assigned to support the overall success and well-being of the community.Attend all appropriate HOAMCO training classes, meetings, and seminars as requested.HOAMCO Employees Excel at: Consistently projecting a positive image of the company.Prioritizing tasks effectively in a fast-paced environment, handling interruptions seamlessly.Being strong team players, ready to assist others as needed.Demonstrating highly effective interpersonal skills and collaborating well with colleagues.Providing exceptional customer service.Maintaining an enthusiastic, professional, and positive demeanor.Upholding integrity and credibility.About HOAMCO – Since 1991, HOAMCO (Homeowners Association Management Company) has successfully handled every aspect of community association management. We manage over 500 communities in six states and are continuing to grow.
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https://hoamco.com/careers/?gnk=apply&gni=8a7883ac918197d601919a3a3b233b54&gns=Betterteam
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