General Manager
We are looking for excellent General Manager candidates to join our management team.
The primary role of the Wingstop General Manager is to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team.
The ideal candidate is focused on excellent customer service and excellent operational results.
She/he/they has demonstrated restaurant leadership experience and has a passion for growing the business and developing their team.
Qualifications/ Education/ Experience: Minimum of 2 years of previous food service or restaurant supervisory experience.Food Handler Certification required.
Can be obtained during onboarding training.Experience using a computer and register (POS) system.Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays.Spanish Speaking a plus.Summary of Key Responsibilities: Acts with integrity, honesty and knowledge that promote the culture, values, and mission of Wingstop.Responsible for recruiting, selecting, orienting, training, assigning, scheduling team members, in partnership with the District Manager.Works with both the District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members with professional maturity.Communicate in a timely and effective manner with District Manager about operational and human resources issues.Perform regular restaurant inspections to ensure team and restaurant is meeting standards.Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.Tracks inventory and ensures accurate record keeping.Identifies and resolves issues with food preparation and customer service.Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures.Accomplishes company goals by accepting ownership for accomplishing new and different job responsibilities.Meet restaurant operating policies and standards, including providing quality food products, cash handling and store safety and security.Maintain operational standards and requirements in the restaurant; communicate maintenance problems to the Facilities Department.Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team.Strong business acumen and ability to drive results through team collaboration to achieve store metrics.Required Knowledge, Skills and Abilities: Guest service mentality with a genuine desire to serve the guests.Maintains a calm, tactful demeanor when dealing with difficult situations.Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement.Ability to measure performance, subjectively and objectively.Cultivate an attractive culture within the restaurant.Ability to handle numerous job duties essential to running a restaurant.Competent in the key areas of responsibility which includes labor management, store operations, and guest relations.Superior leadership, organizational and time management skills.Possesses a confident and professional demeanor.
Inspires trust, models best practices, and cultivates morale and teamwork among team members.Proactive problem-solver and decision-maker.Must thoroughly understand the importance of good hygiene and food handling practices.Ability to lift and carry, push, or pull heavy objects up to 50 pounds, with or without reasonable accommodation.Ability to stand for long periods of time and work in a fast-paced environment.Assuming all eligibility factors are met, you will be eligible for company benefits such as:
Medical/Rx, dental and vision insurance packages for full-time employees.Life Insurance - $25k company provided with election of health benefits.PTOCell phone reimbursementHourly job | Compensation Range: $22.00-$30.00 per hour.
Yearly total compensation of $65K-$85K (DOE and Location) to include base hourly rate, quarterly bonus, health benefits, sick time, vacation time, 401k, free meals.
WINGSTOP - FWS is an independent owned and operated franchisee.
Equal Opportunity Employer.
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