General Manager of Spire 73 - InterContinental Los Angeles DowntownHotel: Los Angeles Downtown (LAXHC), 900 Wilshire Boulevard, 90017
About Us
Do you see yourself as General Manager of Spire 73? At IHG, we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. As the world's largest family of luxury hotels, we take pride in being genuine ambassadors of the InterContinental brand. The InterContinental Los Angeles Downtown Hotel is located in the Wilshire Grand building, providing first-class hospitality in the heart of Downtown's revitalized urban center.
Your Day to Day This position is responsible for the overall success of the venue, overseeing all aspects of day-to-day operations. This includes managing employees, overseeing financial performance, and maintaining an incredible experience for our guests. They will adhere to federal, state and local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
Achieve budgeted revenues, prepare monthly forecasts, monitor and control food, beverage and labor costs, and maximize profitability.Complete forecasts of sales and labor budget (annual, weekly, daily). Participate in the preparation of the annual departmental operating budget and financial plans that support the overall objectives of the hotel.Develop, implement, and maintain local food and beverage marketing programs for the venue; participate in and maintain system-wide food and beverage marketing programs and promotions. Monitor local competitors and industry trends. Review pricing and menu design and concepts with the Assistant Director of Food & Beverage and Director of Food & Beverage. Adhere to brand standards.People Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with company rules and policies. Alert Human Resources of potentially serious issues.Ensure all staff is properly trained on quality and service standards and have the tools and equipment needed to effectively carry out their job functions.Promote teamwork and quality service through daily communication and coordination with other departments.Ensure schedules are created and submitted on time; adhering to seniority and the shift bid.Complete all staff payroll on time; monitor meal break violations, missed punches, and overtime.Interact with outside contacts:Guests – to ensure their total satisfaction.Vendors – to ensure adequate inventory of supplies and equipment, discuss pricing or service issues, resolve vendor performance issues.Regulatory agencies – regarding safety and compliance matters.Guest Experience Establish and achieve quality and guest satisfaction goals. Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.Responsible Business Manage the day-to-day activities and assignments of food and beverage staff, ensure proper coverage, develop and communicate departmental strategies and goals, and assign/prioritize work.Adhere to the procedures and timeframes for conducting inventory. Establish minimum and maximum stocks for all food, beverage, material, and equipment.Maintain procedures to ensure the security and proper storage of food and beverage products, inventory, and equipment.Ensure that all food and beverage equipment is in proper operational condition and cleaned regularly.May serve as Manager on Duty or assist with other duties, or in other areas as assigned.Accountability This is the top food and beverage job in a large full-service hotel. Supervises a large number of employees in one or two food and beverage outlets, kitchen, and may include banquet facilities that cater to 500 people or less.
What We Offer The salaried pay range for this role is $80,000.00 - $95,000 annually. This range is only applicable for jobs to be performed in Los Angeles, California. Hotel discounts worldwide are available as well as access to a wide variety of discount programs. Most importantly, we'll give you the room to be yourself. Please click "Apply" and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
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