RM Colleyville, TX 6003
5150 Hwy 121
Colleyville, TX 76034, USA
Xperience Restaurant Group is driven by team members who have a relentless passion for hospitality.
Our expectations are high, and we never settle for anything less than delicious.
Is that you?
If so, join our family!
Wait there's more, XRG offers……... Competitive salary & Profit for Partners Program (generous bonus structure)Career growth opportunities.
We love to promote from within!
#XperienceRealGrowthSafety and Compliance Incentive ProgramFREE FOOD!
Monthly Meal Card allowance to use at any of our locations/brandsPaid vacationComprehensive Benefits; Medical, Dental, Vision, and 401(k) match*Pet Insurance, Legal Services and more!PURPOSE The General Manager is responsible for successfully managing all aspects of the venue's profit & loss (P&L), driving the marketing and sales functions as well as the day-to-day operations of the business.
The General Manager will be fully responsible for effectively planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit-making results.
DUTIES & RESPONSIBILITIES Coach, develop, and lead by exampleCreate an environment of trust and mutual respectResponsible for complete life cycle of all team members to include hiring, training, coaching/counseling, skill development, and terminationsDevelop the annual budget and closely manage the venue's P&LDevelop and implement standard operating procedures, policies, and procedures to be followed by the management teamMaintain highest standards of food and beverage quality, guest service, cost control, and consistency of serviceEvaluate outside partner, contractor, and vendor relationships on a frequent basisEnsure timely and accurate completion of all period-end financial statements and reportsManage staffing levels and controllable costs ensuring they are in line with budgetComplete or verify completion of nightly logs and manager reportsMonitor and enforce inventory controlsMonitor guest satisfaction on all levels, including social media platformsEnsure health, safety, and sanitation requirements follow applicable state and federal lawsParticipate in community eventsActively participate in marketing and advertising activities to ensure consistency with product line strategyEnsure that private events, catering, and banquets are successfully executedAdhere to company's cash handling proceduresEnsure that all equipment is kept clean and in excellent working conditionEnsure that all products are receivedProvide guests with accurate and thorough information regarding menu items, pricing, and allergen informationRecognize and cultivate regular guests and repeat businessRespond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitudePossess complete understanding of the employee handbook and adhere to the regulations contained within itEnsure compliance with all safety and health department procedures and all state and federal liquor lawsEnsure compliance with company safety and sanitation standardsEnsure staff is properly equipped with the tools to complete their tasksAssist and/or complete additional tasks as assignedQUALIFICATIONS & SKILLS High School Diploma or equivalent requiredBachelor's Degree preferredProof of eligibility to work in the United StatesValid Driver's License21+ years of agePossession of or the ability to possess all state required work cardsThree (3) to five (5) years related experienceProficient in Windows MS Office, Open Table, OutlookKnowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controlsKnowledge of state and local laws as it applies to liquor, labor, and health code regulationsExperience with POS systems and back office reporting systemsFamiliarity with beer and spiritsProper lifting techniquesGuest relationsSanitation and safetySafe alcohol serviceFull service restaurant operationsAbility to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the publicWORKING CONDITIONS The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job. Small to medium office or shared work spaceWork indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floorsWork in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon guest volumeFast-paced, high-volume, full-service restaurant.
We are a very "hands-on company"Work varied shifts to include days, nights, weekends, and holidaysPHYSICAL REQUIREMENTS The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Ability to walk long periods of timeAbility to stand for long periods of timeAbility to use hands to handle, control, or feel objects, tools, or controls.Ability to repeat the same movements for long periods of timeAbility to understand the speech of another personAbility to speak clearly so listeners can understandAbility to push and lift up to 50 lbsAbility to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawlDISCLAIMER This job description is a summary of duties, which you as a General Manager are expected to perform in your normal course of work.
It is by no means an all-inclusive list, but is merely a broad guide of expected duties.
You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
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