Amazon Prime members get special One Medical membership pricing.
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible, and enjoyable. We're on a mission to transform healthcare, improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses, and mental health concerns have been delighting people for the past fifteen years.
In February 2023, we marked a milestone when One Medical joined Amazon. Together, we aim to deliver exceptional health care to more consumers, employers, care team members, and health networks for better health outcomes. We're building a diverse, driven, and empathetic team while cultivating an environment where everyone can thrive.
The Opportunity:We are seeking to hire a General Manager (GM) to drive strategic and operational performance across assigned geographic markets and business lines. This opportunity leads the Pacific Northwest geography, which includes approximately 19 locations and two Metropolitan Service Areas (MSA) in Oregon and Washington, including One Medical Seniors in Washington. Reporting to One Medical's Vice President of Operations - National Service Delivery, the General Manager is a senior leadership role with a direct impact on serving members from pediatrics to geriatrics. Your direct team consists of Senior Operations Managers leading the offices within your geography.
What you'll likely work on:Establish and execute a market performance plan aligned with our strategic and operational objectives.Assure effective execution of business strategies by aligning people strategies with business needs.Create and implement strategic operating plans to deliver high-quality care to our patients/members.Manage the P&L of the MSA, including local revenues and expenses.Achieve cost to serve targets through productivity and lean performance improvement methodologies.Serve as the executive sponsor of each Health Network Partner to ensure the achievement of partnership goals.Develop and execute profitable business strategies to grow membership.Drive local marketing activities and business development to increase revenues.Keep current on industry and MSA trends that may impact performance.Ensure compliance with One Medical/Amazon policies and procedures.What you'll need:10+ years experience in a multisite healthcare environment, ideally multi-market.Strong process improvement / Lean and metrics orientation.Proven success in an entrepreneurial environment.Experience in driving organic/de novo growth in a dynamic environment.Outstanding communication skills for effective management of diverse teams.Strategic mindset with experience integrating systems and services.This is a full-time role supporting our current and future Pacific Northwest offices, requiring the leader to be based in Washington or Oregon, preferably in the Seattle metropolitan area. Frequent travel will be required to visit offices across the MSAs and for training and meetings in other cities.
This role supports the Amazon One Medical brand and services and is an Amazon team member. Amazon is committed to a diverse and inclusive workplace and is an equal opportunity employer.
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