Global Head of Professional Services OperationsSS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.
Job Description Job Title: Global Head of Professional Services Operations
Get To Know The Team: SS&C Technologies Holdings (NASDAQ: SSNC) is the world's largest hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C's unique business model combines end-to-end expertise across financial services operations with software and solutions to service even the most demanding customers in the financial services and healthcare industries.
Within SS&C, the Professional Services team is a global organization of around 500 staff supporting everything from client onboarding to ongoing client business change. The team prides itself on collaboration and generous sharing, with a strong emphasis on creating value for the client. We have recently committed to dramatically expanding the scope and authority of our Global Professional Services Operations function and are seeking an experienced Operations leader to take ownership of the team and propel it forward.
Why You Will Love It Here! Flexibility: Hybrid Work ModelYour Future: 401k Matching Program, Professional Development ReimbursementWork/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid HolidaysYour Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental LeaveDiversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on DiversityTraining: Hands-On, Team-Customized, including SS&C UniversityExtra Perks: Discounts on fitness clubs, travel and more!What You Will Get To Do: Lead a global team of professionals responsible for fulfilling the data reporting, process monitoring & controls, revenue management, and operational continuous improvement functions for a high-volume, global professional services organizationBuild the high-performing PS Ops team of tomorrowAct as part of the global functional leadership team of the Client Experience organizationDrive PS delivery towards excellence by elevating operational standardsEnsure PS applications are optimized to support the PS organizational missionConsult with PS global leaders to ally their team operations with activities and data needed to progress business objectivesWhat You Will Bring: High-grade organizational and time management skills, professionally managing many moving pieces through a swiftly evolving organizationPeople-centric, empathetic approach to managementStrong sense of responsibility, taking the success of your role and team personallyAbility to communicate to broad audiences around project, business, and technical topics to varying depthExcellent stakeholder relationship and management skillsKeen risk awarenessDecisiveness, when called forSelf-starting and entrepreneurial mindset, taking things forward without needing to be told what to doComfort operating and developing a team inheriting multiple organizational legaciesEmphasis on quality, professionalism, and excellenceAbility to identify how all activity ties back to the central missionSenior-level experience. Successful candidates will be able to demonstrate winning leadership of an operations organization previously. Likely tenure is greater than 10 yearsThank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at www.ssctech.com/careers.
Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. NY: Salary range for the position: 170000 USD to 280000 USD.
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