Global Manager, People Operations

Details of the offer

Eightfold was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who the individuals are and the strength of their network, vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals as well as how jobs and career decisions are made. Eightfold offers the industry's first AI-powered Talent Intelligence Platform to transform how organizations plan, hire, develop and retain a diverse workforce, enabling individuals to transform their career. 

To date, Eightfold AI has received more than$410 million in funding and a valuation of over $2Bfrom leading investors to further our mission of finding the right career for everyone in the world. If you are passionate about solving one of the most fundamental challenges of our society - employment, working on hard business problems and being part of an amazing growth story - Eightfold is the place to be!

As an Eightfold Manager, People Operations you will ensure an employee experience that is positive and seamless for our Eightfold AI team. You will manage end to end projects, work cross functionally with other teams and handle highly confidential information. We seek someone who is passionate about continually improving processes, systems and tools that allow Eightfold to scale rapidly and better serve the Eightfold AI team globally. 

In this role, we need someone who:
Can act as a player and a coach (own work as well as direct a small global team); 
Is detail oriented and can balance workload amongst the team;
Can make decisions, where appropriate, and consult/seek approval with appropriate senior leaders when necessary;
Drive continuous automation, efficiency and effectiveness of people ops policies & process; and 
Has experience managing a high performance team

This role will own new hire onboarding, employee offboarding, compliance, HR vendor management, leave of absence programs, maintenance of HR policy and process, set up for global expansion, management of HRIS system and integration, benefits renewals, immigration, global mobility, people analytics, and the JIRA people ops ticketing system. 

Capabilities needed for the role:

Compliance
Capable of creating and upholding Eightfold's People processes, policies and data to ensure compliance with federal and state regulations across HR (Talent Acquisition, Compensation, Diversity, etc)
Capable of updating and maintaining HR documentation, records and policies 
Strong knowledge of human resources compliance with regard to EEOC, ACA, E-Verify, etc.

People Systems/Eightfold Platform maximization/Process Improvement
Maintain human resources information, auditing data, preparing reports, proposing business process improvements, and automation
Communicate recommendations on initiatives and influence stakeholders through data and thoughtful interpretation of findings
Capable of driving process improvement across the People organization to increase efficiency, accuracy and timeliness to support the evolving needs of a rapidly growing business 
Understand the overall organization and guides employees to the appropriate resources 
Serve as the point person for HR systems - integrations, implementations and questions

Data & Metrics 
Capable of creating HR dashboards for thought leadership and insights
Capable of maintaining human resources information, auditing data and preparing reports
Capable of playing a crucial role in collecting, structuring, analyzing, and reporting on HR processes and data.
Capable of creating HR dashboards for thought leadership and insights
Capable of maintaining human resources information, auditing data and preparing reports

Vendor Management 
Capable of managing vendor relationships
Capable of driving vendor contract renewals process
Manage outsourcing relationships for Leave of Absence Programs
Manage budget & approve invoices

Benefits Management
Serve as lead for benefits information sessions with employees 
Capable of administering benefits benchmarking surveys, analyzing data and crafting recommendations 
Ability to managing wellness programs

Onboarding/Offboarding Activities
Manage Employee and Contractor Onboarding & Offboarding
Manage employee life cycle for full-time & contingent workers, including benefit enrollment, new hire onboarding programs, and answering employee questions. 
Capable of managing offboarding activities including exit packages, tracking, and administering exit interviews/questionnaires

Requirements:
Experience with implementing a HRIS 
Excellent problem solving capabilities.
Proven ability to multitask, prioritize and manage projects in an extremely fast-paced environment.
Strong program management skills
Excellent communication skills
Extremely detail oriented
Experience using Google Suite and MS Office Suite a must (Sheets, Docs, and Slides).
Ability to interact with all levels of the organization in a professional manner.
Background in human resources

We are a team of self-starters who excel in their fields. We believe in giving you responsibility, not a task. We want you to have ownership and pride in the work you are doing, and see the positive impact of your work on your colleagues, our customers, and the world. We believe in providing transparency and support, so you can do the best work of your career.

We offer competitive compensation and benefits, including family medical, vision, and dental coverage. We also offer a 401k plan, stock options, and unlimited paid time off for all eligible employees.

We embrace a hybrid work model that aims to boost collaboration, enhance our culture, and drive innovation through a blend of remote and in-person work. We are committed to creating a dynamic and flexible work environment that nurtures the collaborative spirit of our team. Starting February 1, 2024, employees residing near Santa Clara, California, or our Bangalore and Noida offices in India will return to the office twice a week.

Eightfold.ai provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

*Please note this role is hybrid at our Santa Clara, CA HQ


Source: Eightfold_Ai

Job Function:

Requirements

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