Golf Community Leader

OVERVIEW JOB DESCRIPTION Are you a golf addict with a strong love and expertise for the game? We are looking for a proven leader who has a knack for building strong relationships and community, and is comfortable providing feedback and sharing knowledge to our passionate team of Brand Reps.
At ThirdChannel Ecommerce, we believe in the power of human connections to elevate the online retail chat experience. No bots. Just real, honest people sharing their brand passion and expertise.
A Community Leader acts as the liaison between ThirdChannel management and the Brand Rep team, encouraging strong team morale to ensure the community's success and reach the client's goals.
RESPONSIBILITIES AND DUTIES Act as liaison between Brand Reps and managementAssist recruiter with Brand Rep candidate interview processConduct certification chats for knowledge assessmentMentor/onboard new Brand RepsReview chat transcripts for quality assurance Prepare tips to increase team's knowledgeMonitor and assist Brand Rep schedule fulfillment Encourage, motivate and support team Support management to secure goals Compile hotlist topics for customer callsAvailable 10-20 hours per week SKILLS AND QUALIFICATIONS 5+ years experience in the golf industry 2+ years club fitting experienceExtensive knowledge of Titleist, TaylorMade, FootJoy and Bushnell Golf productsExperience in leading a team COMPENSATION AND PERKS
1099 Independent Contractor $20/hour paid weeklyRemote position TECHNOLOGY DETAILS
Desktop or laptop with Chrome browser Stable internet connection