Position Summary: Join The Seagate Golf Club as a Golf Shop Attendant and become an integral part of delivering exceptional experiences to our esteemed members and guests.
As a member of our team, you will work closely with the Director of Golf to ensure the seamless operation of the golf shop, providing top-notch service and assistance to all patrons.
Duties and Responsibilities: Answer phone calls promptly and courteously, providing club information and assisting with inquiries.
Assist in receiving, presenting, and selling merchandise, ensuring an attractive and well-organized display.
Facilitate tee time reservations and check-in procedures with efficiency and attention to detail.
Ensure accurate charging of member and guest fees, adhering to established procedures.
Collaborate with golf professional staff to promote the game of golf and enhance the overall guest experience.
Regularly update merchandise displays to showcase new arrivals and seasonal offerings, fostering a dynamic shopping environment.
Handle special-order requests from customers, ensuring timely and accurate fulfillment.
Support Golf Shop promotions and assist with monthly inventory management activities.
Maintain the Golf Shop in a clean, organized, and presentable condition at all times.
Uphold a professional appearance and demeanor while representing The Seagate Golf Club.
Perform any additional duties as assigned by management to support the smooth operation of the golf shop.
Qualifications: Outgoing, friendly, and welcoming personality, dedicated to providing exceptional customer service.
Knowledge of the game of golf.
Previous experience in golf retail is preferred, demonstrating an understanding of industry trends and customer preferences.
Ability to multitask with accuracy and efficiency in a fast-paced environment.
Basic computer knowledge required for transaction processing and inventory management.
Must possess a valid driver's license.
Physical Requirements: Clear, concise, and grammatically correct communication skills in English, delivered with sincerity and warmth.
Capacity to understand and promptly execute requests with creativity and efficiency.
Patience, friendliness, and professionalism maintained even during extended shifts.
Ability to handle multiple requests simultaneously with poise and timeliness.
Adherence to company policies and exercise of good judgment at all times.
Flexibility to work long hours, weekends, nights, and holidays as necessary to meet business demands.
Extended periods of standing and walking during shifts.
Ability to lift, carry, and push objects weighing up to 25 pounds, including golf merchandise and carts.