Grief Counseling Administrative Assistant

Job summary
Grief Counseling Administrative AssistantLocation: Louisville, KY (Bowman area)Provides operational and administrative support to the Hosparus Health Grief Counseling Center
Job seniority: associate level
Responsibilities
• Schedules counseling sessions, group sessions, and services for those who call for grief services• Oversees timely, accurate, and complete transfer of all needed information from active patient care to bereavement• Provides reception services at Harshaw Family Grief Counseling Center• Assists families in completing needed paperwork/consents and collecting payments• Updates EMR system to reflect scheduling and coordination of client care• Coordinates with counselors to provide needed services• Requests, coordinates, and assigns duties to the clerical volunteers assigned to the Grief Counseling Center• Collects all fees for services and ensures accurate and timely transfer of fees to the Finance Department• Supports, facilitates, and oversees printing and mailing of monthly bereavement letters• Works within Excel spreadsheets for schedule programming including support groups and workshops
Requirements
• High School diploma with some college preferred• Minimum of 2 years of administrative support experience, preferably in a healthcare or clinic setting• Must possess strong written and verbal communication skills• Demonstrated ability to maintain a flexible yet highly organized working style• Moderate to strong proficiency using Microsoft Office applications, electronic records, and/or scheduling software• Ability to work varying hours, including some early evening hours