Company Overview Docusign brings agreements to life.
Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives.
With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents.
Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.
Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll doAs the GVP of Engineering, you will be responsible for driving the Engineering organization for all our Business to Individuals (B2I) efforts as well as several key platform services that power multiple products.
You will lead a team which is responsible for operating, architecting and building key products, features and infrastructure that runs high availability services that our customers and their businesses globally depend upon.
You will also drive several engineering modernization efforts to prepare the stack for the next level of growth and efficiency.
This role will partner across multiple teams (e.g., engineering, product, support, security, compliance, customer success) to enable deeper integration points which in turn will result in more rapid innovation.
Docusign is in the midst of a technology and cultural transformation, transitioning from a Private Cloud Infrastructure to the Public Cloud (Azure), and you will play a key role in this transition, driving the evolution of our products, systems and engineering culture.
This critical role will require strong leadership skills, the ability to collaborate effectively with cross-functional teams, strong change management skills and a principled, rigorous approach.
Your deep, hands-on expertise in operating high scale services and Cloud Engineering architectures and practices, in public cloud and data center environments, will be instrumental in building and delivering high-performance, reliable, and scalable solutions to support our products and services.
We are looking for a strategic and execution oriented engineering executive with a proven track record of operating internet scale services and delivering market leading innovation, at scale for leading SaaS products.
This position is a people manager role reporting to the Chief Technology Officer.
ResponsibilityLead the engineering and operations of the private and public cloud infrastructure upon which all Docusign services runManage cost and procurement for a large scale cloud operationLead the transformation and modernization of Docusign's internal developer platform and operational toolingDeliver foundational technical architecture for service infrastructure that will enable our products to deliver groundbreaking innovation at internet scaleFormulate long term DevOps and public cloud technology vision and strategy that enables Docusign to deliver software rapidly and cost effectivelyDive deep into technology and be the forefront of the latest tools, technologies, and strategies to help evaluate, prototype, and introduce them to our teamHire, grow and lead a world class engineering team as a magnet for hiring and developing great talentBe a carrier and role model of our culture of high performance and innovationChampion strong fundamentals of reliability, resiliency, data privacy, security, and complianceUse your passion for continuous improvement to build a learning organizations that keeps up with the state of the art, and be an example and mentor to your teamWhat you bringBasic 15+ years of combined software development management experience across multiple languages and frameworks or equivalent experience5+ years leading software organizations over 100 people or equivalent experiencePreferred Extensive experience leading SRE organizationsDemonstrated track record of leading geographically dispersed teamsExperience with large data ecosystems and data privacy, quality and lifecycle issuesDemonstrated track record of being a change agent, leaving every team and process better than you found itDeep expertise in operating high scale, highly available (99.99+) cloud servicesPrior experience with AzureExecutive level engineering management in a hi tech companyExtensive experience with major cloud services at scale (i.e., one or all of AWS, Azure and GCP)Strong architectural insights with critical thinkingStrong executive presence with the ability to work with C level internally and externallyDynamic people leadership in a diverse environment building extraordinary engineering teamsOperational rigor and discipline along with cost managementExperience in dealing with large scale end-to-end products and their entire lifecycleCrisp, clear written and verbal communicationAbility to formulate and impactfully articulate long term visionStrong bias for action and driving for resultsStructured, rigorous and disciplined approach to delivering softwareFlexible attitude with an ability to collaborate across multiple groups
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