We are excited to announce we are expanding and looking to grow our team with a new Hardware Deployment Consultant for our Build Room!
Position Summary The primary responsibilities for this position would be to build client laptops to include application installation. Additional responsibilities would be to add/remove client users from Active Directory and Office 365, handle internal Centre break-fix issues, and set up internal and client shipments.
To be considered for the role, all applicants must complete the following assessment:
Hardware Deployment Consultant Online Assessment Essential Duties and Responsibilities Problem management and escalation of issues in a timely mannerPrioritization of tasks and meeting of deadlines, excellent time management skillsExcellent troubleshooting and assessment skillsExcellent written/verbal communication skillsMust be a team player with outstanding customer service skillsEntry of timesheets, expense reports, and documentation on or before the deadlineKeep up to date on market trends, theory, and new ways of doing things; embrace changeUpdate client documentationPresent progress reports to immediate supervisor and/or Project Manager (if so assigned)Help turn business problems into technical solutionsManage deployment of equipment in compliance with established technology policies.Participate in after-hours on-call schedule serving as the initial level of escalation for compute, storage, backup, automation, and virtualization issues.Education/Experience/Certifications 0 - 2 years experience in IT-related study or field.0 - 2 years of Field ExperienceMust possess basic knowledge and experience with:Windows 10 & 11Microsoft Office suiteMicrosoft Office 365 and AutopilotMicrosoft Windows Administration tools (AD Users and Computers)Understanding of basic network conceptsUnderstanding of application, desktop, and server virtualizationUnderstanding of Desktop Deployment / ImagingBachelor's Degree a plusDesired Experience/Certifications CertificationsCompTIA A+ Certification a plusWindows Server 2012/2008/2016Microsoft Office 365 Admin portalUnderstanding of File Permissions (NTFS & Sharing)Work Environment and Physical Demands Work primarily in a climate-controlled environment with minimal safety/health hazard potential.Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be requiredReasonable accommodations can be made to enable individuals with disabilities/injuries to perform the essential functions of this role.The noise level in the work environment is moderate.
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