Harvest Food Hall Hospitality Specialist will create an excellent guest experience through serving in various roles within the Harvest Food Hall. The Hospitality Specialist is responsible for communicating with guests for their food orders. They are responsible for communicating food descriptions and ingredient details. They are to have a complete menu and ingredient knowledge. They will be responsible for communicating any dietary or allergen needs. They will help create an enjoyable experience with assisting guests with getting what they need. The Hospitality Specialist brings comfort and confidence to the guests with their food and menu knowledge. The Hospitality Specialist serves our guests by creating a quick, easy, stress-free experience.
Create an enjoyable experience assisting guests in the food hallHandle and serve food for guests following the instructions providedAssist guests with food selectionsMaintain cleanliness of equipment and serving utensilsMonitor and ensure food stations are filled and maintainedKnowledgeable of the complete menu and ingredientsFollow all food health and safety guidelinesMaintain food rotation labels Affirm and uphold the Statement of Faith and the Core Values and DNA of the College, exemplifying all by word and lifestyle Ability to work as part of a teamEffective communication skillsExcellent time managementAbility to work quickly without sacrificing quality or customer care Analytical skillsAction-orientedInitiativeCustomer Service Must exemplify a high level of customer serviceClearly explain complicated processes and regulationsAbility to provide solutions to employee inquiriesAbility to self-motivate and make independent decisions Medium Moderate exposure to physical riskProlonged standingVery activeTwisting, turning, bending, stoopingUse of a step ladderAbility to lift up to 30 pounds without assistance