Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location:
A secluded oceanfront retreat on Hawaii's last unspoiled island. On the southeastern coast of the pristine island of Lanai, our five-star, five-diamond resort sits just a moment away from many of the most scenic spots, best reached by foot or 4-by-4, and where the Hawaii found in vintage postcards comes vibrantly to life. Spend your days lounging by our lagoon-style pools, strolling our botanical gardens, reconnecting body and spirit at Hawanawana Spa, and savouring Japanese cuisine at cliff-side NOBU LANAI. From the rugged uplands to the aquatic sanctuary of Hulopoe Bay, the opportunities for adventure – and relaxation – are endless.
Aloha! Four Seasons Resorts Lana'i is seeking a Hawaiian Culture Manager.
JOIN OUR 'OHANA The Hawaiian Culture Manager manages the day to day operation, staff, tour schedules and administrative duties of the Cultural department. We are looking for individuals who have a solid knowledge of Hawaii and Hawaiian culture. They are hands on and have good communication skills and are able to evidence professionalism and adaptability. Effective communication is paramount with guests and peers.
Job Responsibilities:
Managing, training and monitoring staff and supporting staff development
Ensuring staff adhere to safety regulations
Ensuring that equipment and facilities are safe and that guests are instructed in safety procedures
Assessing risk and acting upon any issues arising from this assessment
Providing instruction in a specialist area
Undertaking courses to keep your own qualifications and skills current
Planning appropriate programs of outdoor activities for guests and groups
Preparing educational resources for staff
Dealing with queries, problems and complaints from guests
Purchasing, checking, maintaining and preparing equipment
Evaluating the work of the Centre and planning new activities to meet changing demands
Monitoring weather and environmental conditions
What We Look For:
Previous management experience preferred.
Technical skills and knowledge required (Systems: Excel, Word, Publisher). Hotel systems.
Ability to work indoors and outdoors in activities outlets required.
Knowledge of outdoor activities preferred.
Knowledge of the Hawaiian Culture and Lana'i required.
Solid knowledge of the location and have a hands on leadership approach.
Organizational, motivational and leadership skills, excellent communication skills (both written and verbal), ability to create, plan and manage activities effectively, strong business knowledge, analytical skills and interpersonal skills, and up-to-date knowledge of computer programs and applications.
Energetic, approachable, flexible and creative.
Candidates must have valid work authorization for the U.S.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
WHAT TO EXPECT Salary Range: $70,000-$72,500
Energizing Employee Culture where you are encouraged to be your true self!
Comprehensive learning and development programs to help you master your craft.
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round.
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
And so much more!
We look forward to receiving your application, mahalo!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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