As a member of the Fullsteam Wellness Group leadership team, the Head/Director of Sales will lead sales growth operations across multiple business units selling vertical SaaS solutions to SMB and mid-market Wellness and salon customers. Together, we help our customer grow faster and become more efficient through our suite of vertical software solutions.
The ideal candidate for this position is a both strategic thinker and tactical leader who has experience building sales teams, processes, and operations, to deliver marketing-leading revenue growth.
The Head/Director of Sales will hit or exceed short/mid-term revenue goals and help contribute to building and executing a successful, long-term growth strategy.
Primary Responsibilities:
This role will lead the Sales organizations across multiple business units at Fullsteam within the Wellness Group of companies.
You will build and lead an inbound/outbound Sales organization across multiple business units and product lines, selling vertical B2B SaaS and payments solutions to Wellness and salon SMBs and mid-market customers.
This is a true building role; you will help design the sales strategy and resourcing plans.
This position will be directly accountable for managing Sales team performance to meet or exceed sales quotas.
Consistently monitor and analyze sales performance, provide timely and constructive feedback, and drive improvement in the execution of sales methodologies and outcomes.
Identify and develop new sales approaches to penetrate target customer market.
Be a hands-on manager by monitoring outbound activity and conducting pipeline reviews.
You will build and establish our foundational sales technology stack and tools to manage and operationalize our sales processes and playbooks.
You will be responsible for contributing to regular budget and sales forecasting processes.
Primary Qualifications:
Experience in Vertical B2B SaaS is a key requirement.
Directly led market-leading revenue growth for $50mm to $100mm P&Ls.
Strong business acumen, a demonstrated track record of managing sales teams to hit or exceed revenue goals, and mastery at managing KPIs and remote sales operations.
Experience working with product and marketing teams to take new products to market.
Proven success in building, developing, and leading high performing teams.
A track record of hitting/exceeding sales targets.
Experience successfully managing and developing distributed teams.
Experienced power-user of CRM and sales enablement and sales engagement platforms.
Obsession with leveraging data to inform strategy, optimize tactics, and drive results.
Ability to communicate across all levels of an organization face-to-face and remotely.
Accurately forecast pipeline and participate in planning and presentation sessions.
Preferred skills/experience :
10+ years of experience in B2B software sales to SMB and mid-market customers.
Wellness and Salon industry sales experience is a plus.
Strong experience building and managing world-class sales teams.
Proven track record of predictably meeting and exceeding revenue objectives.
Proven ability to manage prospecting efforts, sales process, pipeline, and contracts.
Diligent work ethic: must be self-motivated and able to take the initiative.
Demonstrated ability to develop new markets and territories.
Strong written, phone, and in-person communicator.
Knowledge of SaaS solutions and the buyer-centric sales approach.
Excellent analysis and problem-solving skills.
Detailed, organized and results-oriented, with ability to effectively prioritize.
Ability to work effectively in a fast-paced, dynamic, team-oriented environment.
Travel as required by business needs.
Success factors/job competencies :
Action Oriented & Drive for Results: Enjoys working hard; is action oriented and full of energy for the things seen as challenging; not fearful of action with minimum of planning; seizes opportunity to drive business objectives forward. Can be counted on to meet or exceed goals successfully; is consistent in performance and strives to be a top performer; very bottom line oriented; steadfastly pushes self and others for results. Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Critical Thinking & Continuous Development: Can effectively cope with change; can shift gears comfortably; ability to synthesize objectives across the organization and take appropriate action without having the total picture; isn't upset when things are up in the air; can comfortably handle risk and uncertainty. Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Deals with concepts and complexity comfortably; capable, and agile. Applies new learnings to enhance productivity and quality of the work without prompting. Seeks and applies efficiencies in day-to-day work, constantly improving and streamlining processes to achieve company objectives.
Communication & Relationship Building: Has the ability to perceive reactions via non-verbal signals of others, reason with others to promote thinking and cognitive activity, understand drivers of decisions by interpreting the cause of other's reactions and what it may mean, and manage relationships by working collaboratively to reach the best outcome for the company. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Actively and consistently seeks to work cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results. Serves as a collaboration catalyst that motivates others to want to collaborate as well.
Benefit Information:
Fullsteam and its Family of Companies offers a competitive wage as well as major medical, dental, vision, 401k with match, paid holidays and personal time off, employer paid short term disability and a life and accidental death and dismemberment policy. Other employee paid supplemental insurances offered.
This position is 100% remote. The candidate would need to have a suitable work environment set up as their home office and be comfortable managing their own schedule in a non-corporate office environment.
EEOC & ADA Statement:
Fullsteam and its family of companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Fullsteam and its family of companies complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Fullsteam Human Resources.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Final candidate must be able to pass a background check.
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