Job Description - Head of Broker Management, Marsh (10001923D20240515)
Head of Broker Management, Marsh New York, NY
The Head of Broker Management will play a critical role in developing and executing strategies to enhance our relationships with brokers, ensuring their success and driving business growth. This leadership position requires a combination of strategic thinking, relationship management, and a deep understanding of our products and service offering.
Essential Responsibilities: Develop and maintain strong, collaborative relationships with brokers, ensuring their satisfaction and loyalty. Act as the primary point of contact for key broker partners, addressing their needs and concerns in a timely and effective manner. Formulate and implement comprehensive strategies to optimize performance and increase market share with select brokers. Stay informed about industry trends, competitor activities, and market dynamics. Collaborate with internal stakeholders to align broker management strategies with overall business objectives. Analyze performance data and develop actionable insights to continuously improve broker relationships and business outcomes. Regularly assess and present broker performance metrics. Identify areas for improvement and implement initiatives to enhance broker productivity and efficiency. Work closely with cross-functional teams, including marketing, underwriting, and claims, to ensure seamless collaboration and to identify training programs or educational events that will equip brokers with the necessary knowledge on AXA XL. Provide ongoing support and resources to facilitate continuous improvement among broker partners. Utilize market intelligence to identify new business opportunities and potential threats. You will report to the Chief Distribution Officer.
Required Skills and Abilities: Bachelor's degree in business, finance, or a related field; advanced degree preferred. Proven experience in a senior role within broker management, preferably in the financial or insurance industry. Desired Skills and Abilities: Relationship Management: proven track record of successfully managing broker relationships and driving business growth. Analysis: Analytical mindset with the ability to interpret data and make strategic decisions. Negotiation: excellent communication and negotiation abilities, high ability to affect the behavior of others. Leadership: ability to lead and motivate. Results-oriented with a focus on achieving performance targets. Knowledge: In-depth knowledge of financial markets, industry trends, and regulatory requirements. AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.
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