The Head of Continuous Improvement at Royal Ambulance plays a pivotal role in driving and overseeing business improvement projects that span multiple departments within the organization. This position is responsible for providing support, expertise, and guidance to ensure the successful planning, execution, and completion of these cross-functional projects. This individual will work closely with departmental leaders, facilitate effective communication, and ensure alignment with the organization's strategic goals and metrics. This individual at Royal Ambulance will have a strong understanding of project management methodologies, including Lean and PDCA, to drive efficiency and continuous improvement in project execution. These methodologies will be incorporated into project planning, execution, and quality assurance processes to enhance the overall effectiveness of internal cross-departmental projects at Royal Ambulance. The Head of Continuous Improvement will champion a culture of continuous improvement and efficiency within the organization. Lean Methodology: The Head of Continuous Improvement will apply Lean principles to streamline processes, eliminate waste, and optimize resource utilization. They will identify areas where efficiencies can be improved and work with project teams to implement Lean practices. PDCA (Plan-Do-Check-Act): The ideal candidate will utilize the PDCA cycle as a systematic approach to project management. They will plan and define project goals, execute project tasks, check progress against objectives, and take corrective actions when necessary to ensure successful project outcomes.
\n Responsibilities:Collaborate with department heads to define project objectives, scope, and deliverables.Develop detailed project plans and charters, timelines, and resource allocation.Assemble cross-functional project teams from various departments.Clearly define roles, responsibilities, and expectations for team members.Foster a collaborative and positive team environment.Monitor project progress and ensure adherence to timelines and budgets.Address any roadblocks or issues that may hinder project success.Keep stakeholders informed about project status through regular updates.Identify potential risks and develop mitigation strategies.Proactively manage changes to project scope, schedule, and budget.Allocate and manage resources efficiently to optimize project outcomes.Coordinate with department heads to secure necessary resources.Implement quality control measures to ensure project deliverables meet or exceed expectations.Conduct thorough project reviews and evaluations.Maintain accurate project documentation, including project plans, status reports, and meeting minutes.Prepare and present project progress reports to senior management.Identify opportunities for process improvement and efficiency gains.Promote a culture of continuous learning and development within the organization. Requirements:Bachelor's degree in business administration, project management, or a related field. Proven experience as a project manager, preferably in a cross-functional, multi-departmental setting.Strong understanding of project management methodologies, including Lean and PDCA (Plan-Do-Check-Act).Excellent communication, leadership, and interpersonal skills.Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.Proficiency in project management software and Microsoft Office SuiteCertification in Lean Black Belt and Project Management is required
\n$150,000 - $180,000 a year
\nFounded by Steve Grau, Royal Ambulance is one of California's premier mobile healthcare providers, proudly serving the San Francisco Bay Area. Since Royal's inception in 2006, the company has grown from 2 ambulances and 10 EMTs to a fleet of over 100 ambulances and 900+ team members. Royal has experienced double-digit year-over-year growth over the last 10 years. Transporting over 65,000+ patients a year, Royal Ambulance is a partner to most major health systems in the Greater San Francisco Bay Area region. Our company has been curated off of four values: Driven. Empathetic. Engaging. Adaptable. At Royal Ambulance, we firmly believe it's not just about the destination, it's about the journey! It's about who you become along the way, the people you meet, the connections you make, and the experiences you have that shape the kind of healthcare professional you become. As we continue to grow, we remain focused on fostering a culture of professional and personal development and best-in-class employee experience. Join our team and be a part of this exciting growth opportunity while surrounding yourself with other purpose-driven individuals, who encourage and inspire one another along their path in EMS and Healthcare. Follow us on Instagram @RuleTogether The intent of this job posting is to provide a representative summary of the major duties, responsibilities, and essential functions performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Royal Ambulance is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status