Join us on our mission to create a completely new, 100% digital bank that truly serves customers' best interests. We are a close-knit and fun-loving team of seasoned financial services professionals who came together for the challenge of building a bank from scratch - and we are committed to doing it all the right way (from technology infrastructure to modern marketing to customer experience).
We work with the flexibility and speed of a start-up. But we also have significant stability and capital from being part of the SMBC Group (Sumitomo Mitsui Banking Corporation). SMBC is the second largest bank in Japan and the 12th largest bank in the world with operations in over forty countries. And SMBC is committed to disrupting the US marketplace with ground-breaking products.
It is the best of both worlds, and we are seeking proven marketing leaders to propel us towards a national launch. We have both the ambitious growth plans and the 'patient capital' necessary to execute a multi-year plan. Join us on the journey to deliver an exciting concept of evolved banking.
SUMMARY:
Think about the last time you logged into your banking application. Did you feel engaged or happy about the experience? Have you thought about ways you could make your bank experience better? We are looking for creative minds to help us reimagine banking and that can help us build the next generation bank. A different bank. One that gives consumers the support they need to make better financial decisions.
Although we are part of a larger organization our digital bank team is small, nimble, and fast-paced. This culture provides an opportunity to think, invent and innovate in a complex financial space. You will work closely with user researchers, experience owners, product managers, and developers to drive a design process that works back from the customer.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
As the Head of Product Platforms, you will be responsible for leading a team of Product Managers responsible for core services such as our Credit and Fraud Risk, Middleware, Customer Domain, and additional platforms as the bank grows. In addition, this role will be responsible for the leadership and driving the strategy of where Jenius will focus over the next 3-5 years to differentiate and become a leading digital bank within the US.
Accountable for leading the Product Platforms (Credit & Fraud Risk, Middleware, Customer Domain, and more) to support Jenius Bank strategic agenda
Accountable for developing and maintaining the platform roadmap, including near term prioritization of capabilities to align with the product learning agenda
Growing and mentoring a team of Product managers to optimize outcomes with data (quantitative and qualitative) as the foundation of decision making
Establish business cases for the broader platform strategy and evangelize the strategy across Jenius Bank
Partner with other senior leaders to establish an innovative culture across Jenius Bank with focus on customer centricity
Set and track key performance metrics to measure the success of the API platform and make data-driven decisions to improve its performance
Manage the product development process from concept to launch, ensuring timely delivery of high-quality products
POSITION SPECIFICATIONS:
15+ year of experience in Product Management, Technology and/or Business Analysis.
3+ years of direct leadership and mentoring of Product Managers.
Previous experiencespecializing on core platforms and micro-services.
Demonstrated experience with leveraging data to establish learning agendas that drive progress toward achieving and exceeding OKRs.
Experience leading cross functional teams through decision-making to achieve optimized outcomes.
Preferred Skills/Qualifications:
Strong business acumen and understanding of implications, both positive and negative, that the technology platforms can have on product P&Ls
Experience working in a highly regulated environment, including navigating the constraints to achieve results while maintaining compliance.
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
CCPA DISCLOSURE
Personal Information Collection Notice: This notice contains information under the California Consumer Privacy Act (CCPA) about the categories of personal information (PI) of California residents that Manufacturers Bank collects and the business or commercial purpose(s) for which the PI may be used. We do not sell PI. More information about our collection and use of PI may be found in our CCPA Privacy Policy at https://www.manufacturersbank.com/CCPA-Privacy. Persons with disabilities may contact our Customer Contact Center toll-free at (877) 560-9812 to request the information in this Notice in an alternative format.
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