About the role:
As the leader of the Solutions Architects team at Anthropic, you will drive the adoption of frontier AI by developing bespoke LLM solutions for top enterprises. You'll leverage your technical skills and consultative sales experience to architect innovative solutions that address our customers' business needs, meet their technical requirements, and provide a high degree of reliability and safety. You'll also lead the team of Solutions Architects, establish processes and best practices for client engagements based on your years of experience, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships.
In collaboration with the Sales, Product, and Engineering teams, you'll help enterprise partners incorporate leading-edge AI systems into their robust end-to-end systems. You will employ your excellent communication skills to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards.Responsibilities:
Manage and mentor a team of forward-deployed engineers and solutions architects, providing both technical guidance and career developmentSet goals and reviews for your team, promoting growth and outputWork with a handful of highest-value enterprise customers on their prompting strategies. Provide technical guidance on integration, deployment, and adoption best practicesLead and support the team in complex evaluations, problem solving and challenging customer environmentsPartner closely with GTM leadership to understand customer requirementsDrive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business outcomesTravel occasionally to customer sites for workshops, implementation support, and building relationshipsEstablish a shared vision for creating solutions that enable beneficial and safe AILead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilitiesYou may be a good fit if you have:
10+ years of experience as a Forward Deployed Engineer, Customer Engineer, Sales Engineer, or Solutions Architect5+ years of engineering leadership experience, preferably in a customer-oriented engineering management roleHave an organizational mindset and enjoy building teams in a relatively unstructured environmentHave excellent communication, collaboration, and coaching abilitiesAre comfortable dealing with highly uncertain, ambiguous, and fast-moving environmentsStrong executive presence and ability to foster deep relationships with our customersHave at least a high level familiarity with the architecture and operation of large language models and/or as ML in generalHave a working knowledge of programming in PythonThink holistically and can proactively identify the needs of an organizationMake ambiguous problems clear and identify core principles that can translate across scenariosHave a passion for making powerful technology safe and societally beneficialThink creatively about the risks and benefits of new technologies, and think beyond past checklists and playbooksStay up-to-date and informed by taking an active interest in emerging research and industry trendsDeadline to apply:None. Applications will be reviewed on a rolling basis.
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