Planned Parenthood of Northern, Central and Southern New Jersey, Inc. (PPNCSNJ) provides comprehensive reproductive and sexual health care, abortion services, education and information to women, men and teens at 17 health centers throughout 18 counties in New Jersey.
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\n$85,000 - $90,000 a year
Schedule: The ability to work on Saturdays is a requirement JOB REQUIREMENTS: Minimum Education/Licensure/Certification: Bachelor's degree in human services, business, or medical administration. A combination of education and additional years of management level experience may be considered in lieu of degree requirement.
Minimum Experience: Two (2) years supervisory experience preferably in the health care or human services field. Demonstrated experience successfully managing a multi-faceted business unit is required. Demonstrated leadership and project management experience and abilities are a must. Office management and customer service skills and experience required. Nursing supervisory experience will be considered. Healthcare management experience preferred.
Other Requirements: Bi-lingual in English and Spanish desirable. Valid NJ State driver's license. Reliable transportation to travel throughout the service area as needed.
JOB SUMMARY: The Health Center Manager has the primary responsibility for the administrative functioning of the health center.
Direct the health care team to achieve productivity standards and exceptional customer service. Ensure compliance with all regulatory matters, quality initiatives and operational standards in all administrative functions of the health center. The Health Center Manager will ensure that all services are provided within the context of all PPNCSNJ medical policies and protocols
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
The Health Center Manager performs a wide range of duties, including, but not limited to the following:
1. Ensures all Federal, State, PPFA, and organizational protocols and guidelines are followed regarding all services, including but not limited to personnel, fiscal, risk management, safety and quality assurance.
2. Participates in a team approach to patient care, being cognizant of and responsive to the needs of patients and all Center staff.
3. Coordinates and collaborates with other members of the health care team in the delivery of quality patient care.
4. Motivates staff and promotes harmonious working relationships within the Center.
5. Recommends and implements management systems designed to improve patient care and/or Center operations.
6. Organizes Center workload, establishes staff schedules, sets priorities, and appropriately delegates assignments.
7. Prepares and submits required reports and maintains appropriate records as required.
8. Meets established productivity standards and prepares required reports/documentation in a timely and accurate manner.
9. Participates in annual budget preparation process, and operates within approved budget.
10. Maintains open communication with staff and encourages staff input in Center operations.
11. Promotes positive community image and participates in community events as appropriate.
12. Participates in periodic management, staff and individual employee meetings as scheduled.
13. Monitors and ensures completion of follow-up protocols per PPFA standards and guidelines.
14. Conducts Center staff meetings to include annual required trainings in coordination with training requirements.
15. Provides leadership, guidance, support, training, oversight supervision and monitor assigned staff.
16. Develops and implements corrective action, performance improvement plans, and initiates disciplinary measures as needed for assigned staff.
17. In collaboration with Human Resources staff, interviews potential candidates and participates in the selection process.
18. Orients and trains Center personnel including volunteers.
19. Assures appropriate maintenance of the Center and facility.
20. Manages inventory of equipment and supplies.
21. Participates in the Affiliate's efforts related to revenue cycle, which include but are not limited to: coding properly; achieving goals for productivity; meeting or exceeding revenue targets; and expense management as budgeted.
22. Demonstrates commitment to established Workplace Values: Trustworthy; Effective Communication; Respectful; Supportive; Collaborative; Excellence. Practices behaviors that effectively demonstrate the Affiliate's Workplace Values and supports goal to co-create a great workplace (see Workplace Values document received upon hire).
23. Participates in all training and education requirements to stay current in: daily tasks, license requirements (as appropriate), technology trainings (ex: NextGen, SecuReach, etc.) updates in MSGs, required trainings (ex: CAL, policy reviews, etc.), and others as appropriate.
24. Travels throughout the Affiliate's service area as required.
25. Performs other duties as assigned in support of mission and as required to ensure delivery of consistent high quality services.
This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically. This job description is not a contract. NON-DISCRIMINATION STATEMENT/ACKNOWLEDGEMENT: Planned Parenthood of Northern, Central and Southern New Jersey, Inc. (PPNCSNJ) does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition or carrier status or any other characteristic protected by applicable law. PPNCSNJ will make reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act of 1990; and any subsequent revisions or additions to related law/regulations. \n